Summary
Overview
Work History
Education
Skills
Accomplishments
Hobbies
References
Timeline
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Allison Strachan

Allison Strachan

Cranbourne,VIC

Summary

Community-oriented Officer comfortable working in high-stress situations, with an unrelenting dedication to keeping the community safe and information secure. Proactive about using proper protocols while on duty and interacting with community contacts.

Overview

3
3
years of professional experience

Work History

Customer Contact Officer

Serco
12.2020 - Current

Work Entails: Processing Emails With Daily Quotas, Referring & Sending Documents to The Correct External Teams, Providing Information to Customers & Participants, Providing Updates to Customers & Participants, Keeping Private & Personal Information Secure

Education

Victorian Certificate of Education -

St. Peter's College
Cranbourne West, VIC
12.2019

Certificate III - Information & Digital Media Technologies

St Peters Collage
VIC
12.2019

Skills

  • Evidence Storage
  • Work Coordination
  • Information Verification
  • Team Collaboration
  • Safety Regulations
  • Storage Procedures
  • Assessing Risks
  • Identifying Hazards
  • Visual Communication Expertise
  • Adobe Photoshop
  • Photographic Editing
  • Photography

Accomplishments

Recognized in 'Remembering: Shared Stories Anthology 2015' for 'Cogwheel Clock'.

Recognized in 'Connection: Shared Stories Anthology 2016' for 'In My Dreams'.

Avila House Captain - 2018

Certificate of Achievement - December 2019

Hobbies

Creation of Digital Art using Adobe Photoshop

Building & Painting Miniatures

Creating YouTube Gaming Videos

Reading 

Photography


References

Dianne Lazarus (Former Team Leader): 0405 060 494

Aleshia Shipp (Current Team Leader):  0428 382 371

Timeline

Customer Contact Officer

Serco
12.2020 - Current

Victorian Certificate of Education -

St. Peter's College

Certificate III - Information & Digital Media Technologies

St Peters Collage

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Allison Strachan