Alouny Bannadith
Sydney
Summary
Developed strong customer service and communication skills in fast-paced hospitality environment. Demonstrates ability to manage multiple tasks and create positive guest experiences seamlessly. Seeking to transition into new field where these skills can contribute to team success and customer satisfaction.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Front of House Staff Member
Flower Child Cafe
12.2024 - Current
- Established welcoming atmosphere by greeting each guest warmly.
- Reset tables between guests by restocking low items and wiping down surfaces.
- Contributed to positive guest experiences by assisting with menu recommendations and knowledgeably answering questions about food preparation and ingredients.
- Played an integral role in resolving customer complaints quickly while maintaining professionalism under pressure situations.
Sale and Cashier
Sweet Monster
12.2023 - Current
- Increased sales of promotional items by informing customers about current offers.
- Managed cash drawer accurately, ensuring all transactions balanced at end of day.
Social and Environmental Consultant
Earth System
10.2022 - 11.2023
- Carried out environmental impact assessments (EIAs) for proposed major new developments such as industrial plants, roads, electricity pylons, and wind farms.
- Increased efficiency in data collection and analysis by utilizing advanced software tools for environmental monitoring and reporting.
- Conducted field surveys to collect data about levels of pollution and contamination at sites and areas of consideration.
Education
Diploma of Manangement -
Greenwich College
2/396 Pitt St, Sydney NSW 200012-2024
Bachelor of Science - Social Work
National University of Laos
Vientiane Capital City, Laos08-2022
Skills
- Effective communication
- Time management
- Problem-solving
- Team collaboration
Certification
Responsible Service of Alcohol (RSA)
Languages
English
Professional Working
Thai
Native or Bilingual
Lao
Native or Bilingual
Timeline
Front of House Staff Member
Flower Child Cafe
12.2024 - Current
Sale and Cashier
Sweet Monster
12.2023 - Current
Social and Environmental Consultant
Earth System
10.2022 - 11.2023
Diploma of Manangement -
Greenwich College
Bachelor of Science - Social Work
National University of Laos
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