Amanda Hillenberg
Baulkham Hills,NSW
Summary
Dynamic Retail Sales Assistant with a proven track record at Sussan, excelling in cash handling and customer relationship building. Recognized for enhancing customer loyalty and driving sales through effective product promotion. Committed to teamwork and maintaining brand standards, contributing to a positive shopping experience and repeat business.
Retail professional with solid track record in customer engagement and sales support. Known for contributing to team success and adapting to shifting store demands. Brings strong communication and problem-solving abilities, fostering collaborative and results-driven retail atmosphere.
Overview
6
6
years of professional experience
Work History
Retail Sales Assistant
Sussan
10.2019 - Current
- Delivered exceptional customer service, enhancing shopping experiences and fostering customer loyalty.
- Assisted with visual merchandising, ensuring product displays aligned with brand standards.
- Processed transactions efficiently using point-of-sale systems, maintaining accuracy in cash handling.
- Resolved customer inquiries and complaints effectively, promoting positive relationships and repeat business.
- Greeted customers and helped with product questions, selections, and purchases.
- Built strong relationships with customers, resulting in repeat business and referrals.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted in inventory management, ensuring accurate stock levels for optimal sales performance.
- Assisted customers with prompt and polite support in-person and via telephone.
- Increased sales by offering advice on purchases and promoting additional products.
- Opened and closed store independently
- Contributed to a positive work atmosphere by consistently demonstrating a professional attitude towards colleagues and customers alike.
Skills
- Punctuality
- Cash handling
- Cash register operation
- Goal oriented
- Returns processing
- Brand awareness
- Opening and closing procedures
- Stock management
- Building rapport
- Fitting room maintenance
- Fashion sense
- Teamwork and collaboration
Timeline
Retail Sales Assistant
Sussan
10.2019 - Current