Amanda Rowse
Dudley Park,WA
Summary
Compassionate Support Worker with extensive experience at Fortified Support, enhancing client wellness through personalized daily living assistance and emotional support. Skilled in mobility assistance and community integration, I foster independence and dignity, ensuring clients achieve their personal goals while maintaining a high quality of care.
Overview
29
29
years of professional experience
Work History
Support Worker
Fortified Support
12.2022 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
Personal Support Worker
Michael Wallwork
01.2020 - 06.2022
- Kept client engaged in social networks and communities for personal health.
- Safeguarded client well-being by monitoring health conditions, and reporting any changes to appropriate medical professionals.
- Provided crisis intervention when necessary, maintaining client safety and stability.
- Collaborated with family members of client, enhancing support network and ensuring holistic approach to care.
Self-Employed Retail Owner
Retrieval
10.2013 - 01.2022
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Trained and motivated employees to perform daily business functions.
- Established a positive workplace culture that fostered employee engagement, col
- Established foundational processes for business operations.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Interacted well with customers to build connections and nurture relationships.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Massage Therapist
Kiva/ Mount Romance/ Tree Elle Retreat
12.2001 - 07.2005
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
- Enhanced client relaxation by utilizing a variety of massage techniques tailored to individual needs.
- Demonstrated knowledge of anatomy and physiology to better understand body and inform massage techniques.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Created comfortable and professional environment for clients by setting up massage tables and preparing treatment area.
- Provided clear, concise instructions to clients to prepare for massage services.
- Utilized deep tissue, therapeutic and myofascial massage therapy techniques to provide options to customers.
- Evaluated client conditions to recommend appropriate massage therapy methods.
- Addressed specific client concerns through targeted therapeutic massage interventions.
- Maintained client treatment records and designed long-term care programs for return customers.
Personal Support Worker
Ian Shellabear
02.1999 - 08.2000
- Developed strong rapport with client by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
- Collaborated with family members of clients, enhancing support network and ensuring holistic approach to care.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Enhanced the quality of care for client by providing personalized support and assistance with daily living activities.
- Provided emotional support to client, improving their mental health and overall wellbeing.
Support Worker
Chase Personnel
03.1996 - 01.1999
- Worked with clients with a range of physical and mental disabilities to assist in personal care including showering, toileting, dressing and mobilisation.
- Worked with clients in nursing homes to assist with personal care, feeding and medication distribution.
- Assisted clients in their homes to maintain independence and dignity.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Provided respite to families with daily, overnight and wekend care.
Education
Certificate of Remedial Massage - Massage Therapy
Brandon Raynor's School of Massage Therapy
Melbourne, VIC12-2001
Care Aide Certificate - Support Work
Chase Personnel
Perth, WA03-1996
Bachelor of Economics - Economics
University of Western Australia
Perth, WA12-1989
Skills
- Daily living support
- Housekeeping tasks
- Emotional support
- Mobility assistance
- Behavioral support
- Meal preparation
- Transportation assistance
- Life skills development
- Community integration
- Recreational activities
Timeline
Support Worker
Fortified Support
12.2022 - Current
Personal Support Worker
Michael Wallwork
01.2020 - 06.2022
Self-Employed Retail Owner
Retrieval
10.2013 - 01.2022
Massage Therapist
Kiva/ Mount Romance/ Tree Elle Retreat
12.2001 - 07.2005
Personal Support Worker
Ian Shellabear
02.1999 - 08.2000
Support Worker
Chase Personnel
03.1996 - 01.1999
Certificate of Remedial Massage - Massage Therapy
Brandon Raynor's School of Massage Therapy
Care Aide Certificate - Support Work
Chase Personnel
Bachelor of Economics - Economics
University of Western Australia
Similar Profiles
Ugyen RigzinUgyen Rigzin
Support Worker at Fortified SupportSupport Worker at Fortified Support
Grant HallGrant Hall
Database Administrator at Fortified DataDatabase Administrator at Fortified Data
Audre Burnison-SwalesAudre Burnison-Swales
Office Manager at Fortified ServicesOffice Manager at Fortified Services
Michael HillMichael Hill
Fuel Technician at Lovegrove ElectricalFuel Technician at Lovegrove Electrical
Abbi NewtonAbbi Newton
Advanced Beauty Therapist at Complexions AestheticsAdvanced Beauty Therapist at Complexions Aesthetics