Summary

Overview

Work History

Education

Skills

Certification

Timeline

Amarli Allan

Summer Hill,TAS

Summary

Dependable FOH/Waitress successfully providing fast, high-quality customer service to guests in restaurant settings. Restaurant team member with strong background in FOH. Works great with team members and seeks out customer service moments. Skilled in cleaning, restocking and dining room management.

Overview

1

1

year of professional experience

1

1

Certification

Work History

Waitperson

Jailhouse Grill

10.2022 - Current

Served food and beverages promptly with focused attention to customer needs.
Bussed and reset tables to keep dining room and work areas clean.
Resolved customer complaints promptly and professionally to maintain positive reputation.
Explained menu items and suggested appropriate options for food allergy concerns.
Used slow periods to restock supplies, ice, trays, and delivery bags.
Seated customers in timely manner by managing reservations and waitlists skillfully.
Answered customers' questions, recommended items, and recorded order information.
Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Education

Prospect High School

Prospect, TAS

Skills

Stress management
Problem-solving
Positive attitude
Order accuracy
Food allergy awareness
Reliability
Customer service
Cash handling
Time management
Active listening

Beverage Preparation
Food Running
Table Bussing
Food Station Setup
Table setting
Ordering Procedures
Food Safety Standards
Food Handling
Tableside Service
Menu Recommendations

Certification

Responsible Service of Alcohol SITHFAB021

Timeline

Waitperson

Jailhouse Grill

10.2022 - Current

Prospect High School