Amber Davis
Morwell,Victoria
Summary
Experienced young professional with 7 years of diverse job experience. Strong communication skills, empathetic yet authoritative. Committed to helping individuals achieve their dreams and goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Disability Support Worker
Interchange Gippsland
Morwell, Victoria
08.2021 - Current
- Helping clients with hygiene, grooming, and bathroom assistance to support daily living needs
- Communicating effectively, both orally and in writing, with people from varied backgrounds with diverse needs
- Continuously monitoring clients and recording their progress against the measurable goals described in their treatment and care plans
- Supervising participants from the ages of 5-12
- Awarded volunteer of the year for 2021.
Teacher Aide
Baringa School
Moe, Victoria
07.2022 - 12.2023
- Providing 1:1 support to students with complex needs
- Preparing classrooms for lessons
- Working with groups of students
- Providing emotional support to students
- Adapting learning materials to students' needs
- Managing classroom crises and resolving conflict
- Monitoring children's behavioral patterns and arranging appropriate interventions if needed.
Disability Support Worker
Melba Support Services
Moe, Victoria
03.2022 - 09.2022
- Providing personal care to clients.
- Assisting clients with everyday tasks and chores.
- Administered client medications
- Encouraging independence and freedom to clients.
- Cleaning client's household (e.g., bathrooms and bedrooms)
- Encouraging social inclusion.
Disability Support Worker
Joshua Tree Home Support
Moe, Victoria
05.2022 - 07.2022
- Assisting clients in their homes, community, and at the facility
- Assisting clients with everyday tasks and chores, meal prep, and anything else the clients need or want
- Administering medication
- Providing personal care
- Providing emotional support
- Encouraging independence and freedom to clients.
Hospitality Worker/Entertainment
Wyncity
Morwell, Victoria
10.2021 - 07.2022
- Preparing food, drinks, coffees, and much more for customers
- Operating cash registers
- Running laser tag and bumper cars for customers
- Cleaning bowling balls and assisting customers with shoe sizes.
Hospitality Worker
Royal Exchange hotel
Traralgon, VIC
05.2021 - 01.2022
- Setting up tables with glassware, linens, and silverware to prepare tables for service
- Providing beer, wine, and cocktail suggestions to accompany meal choices
- Delegating responsibilities to servers and collaborating with kitchen staff to deliver courses on time
- Maintaining knowledge of current menu items, garnishes, ingredients, and preparation methods
- Removing dishes and glasses from tables or counters to prepare for cleaning
- Communicating with guests regarding special requests, allergy issues, and other dietary restrictions.
Customer Service Checkout Person
Coles
Morwell, Victoria
11.2017 - 07.2021
- Processing customer transactions of goods, returning appropriate cash or coin, payment cards, and receipts
- Helping resolve checkout problems and delays, checking prices, and issuing rain checks for out-of-stock sale items
- Engaging with patrons through smiles and greetings, offering product information, and providing selling suggestions
- Delivering quality customer service and helping staff serve customers and provide a good shopping experience
- Restocking shelves with current merchandise and arranging attractive, eye-catching displays.
Qualified Pet Sitter
Mad Paws
Morwell, Victoria
01.2021 - 06.2021
- Monitoring pets for behavioral or health issues and promptly addressing concerns with owner
- Walking animals to offer exercise and prevent in-home accidents
- Feeding and refilling water dishes for animals daily
- Administering medications and exercise plans to help with pets' rehabilitation after surgeries
- Using smartphone app to coordinate appointments and manage client communications
- Staying at clients' homes for extended periods of time to care for dogs, cats, and small caged animals.
Work Experience
Greencross Vets
Traralgon, VIC
06.2018 - 06.2018
- Observing many operations
- Assisting vets with handling cats and dogs
- Cleaning cages
- Providing comfort for all animals
- Assisting vets with consultations.
Work Experience
Maru Koala and Animal Park
San Remo, VIC
06.2018 - 06.2018
- Providing food and water for a wide range of marsupials, mammals, and reptiles
- Cleaning cages
- Assisting with many information talks to an audience.
Cafe Worker
Donut King
Morwell, Victoria
02.2017 - 11.2017
- Preparing and serving food and beverages for consumption on the premises
- Taking customers' food and beverage orders
- Operating cash registers, accepting payments, and preparing sale invoices
- Clearing away used dishes and cutlery from tables when customers are finished
- Cleaning and preparing tables for use
- Washing dishes, cutlery, and cooking utensils
- Cleaning cafe equipment such as coffee grinders, espresso machines, and ice cream makers.
Education
TERTIARY STUDIES -
Tafe Gippsland
Warragul, VIC03.2022
VCE -
Kurnai college
Morwell, VIC12.2020
Skills
- Technology skills
- Communication within a team
- Decision-making and problem-solving
- Planning and organizing
- Self-management
- Quick learner
Training
- NDIS module
- First aid and CPR
- COVID-19 infection control
- Epilepsy awareness
- Fire safety awareness
- Basic food hygiene
Certification
- Working with children check (employee)
- Driver’s license (fully licensed)
References
- Traci Robertson, 0412788202, Traci.robertson@melbasupport.com.au, house supervisor
- Madeline Jones, 0431550562, previous co-worker
- Jiya Joy, 1300 736 765, Jiya.Joy@icg.asn.au, volunteer coordinator
Timeline
Teacher Aide
Baringa School
07.2022 - 12.2023
Disability Support Worker
Joshua Tree Home Support
05.2022 - 07.2022
Disability Support Worker
Melba Support Services
03.2022 - 09.2022
Hospitality Worker/Entertainment
Wyncity
10.2021 - 07.2022
Disability Support Worker
Interchange Gippsland
08.2021 - Current
Hospitality Worker
Royal Exchange hotel
05.2021 - 01.2022
Qualified Pet Sitter
Mad Paws
01.2021 - 06.2021
Work Experience
Greencross Vets
06.2018 - 06.2018
Work Experience
Maru Koala and Animal Park
06.2018 - 06.2018
Customer Service Checkout Person
Coles
11.2017 - 07.2021
Cafe Worker
Donut King
02.2017 - 11.2017
TERTIARY STUDIES -
Tafe Gippsland
VCE -
Kurnai college
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