Amber Richards

• Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
• Assisted customers with prompt and polite support in-person and via telephone.
• Greeted customers, helped locate merchandise, and promoted options that suited customerst needs.
• Used POS system to process sales, returns, click & collects, and gift card activations.

.

• Checked patient Medicare, insurance and personal information demographic to keep information up to date.
• Managed multi-line phone system and pleasantly greeted patients.
• Supported Dr's with administrative task requirements (sending scripts, faxing referrals etc).
• Coordinated patient scheduling, check-in, check-out and payments for billing.
• Used best practise softwere
• Used HotDoc's billing platform

• Supervised daily operations by directing customer service, inventory and sales operations.
• Prepared food while adhering to food safety regulations
• Supervised daily store activities to ensure smooth operations, proper staffing levels, and adequate inventory control.
• Answered questions about products and addressed customer concerns.
• Managed cash handling, end of day cashier balancing and banking.

• Provided exceptional customer service via phone addressing inquiries and resolving issues.
• Packaged and prepared orders for shipping, ensuring timely and secure delivery.
• Organized inventory systems, enhancing storage efficiency and accessibility.

• Applied makeup in accordance with clothing style.
• Sanitized makeup tools to avoid spread of infection.

• Supported restaurant closing, restocking and reporting shortages.
• Adhered to safe work practices, food safety and corporate guidelines.
• Assisted guests with menu choices, recommending pairings in alignment with preferences.
• Made food according to recipes with requested changes for customer satisfaction.