Amenna Mitwally
Greenvale
Summary
Reliable Shift Leader with 4 years in fast food industry. Excellent motivational leader successfully communicates duties and tasks. Dedicated to providing highest standard of service and creating warm and welcoming environment for customers.
Overview
4
4
years of professional experience
Work History
KFC shift supervisor
KFC
07.2021 - Current
- Motivated Training Manager with more than 4 years of KFC experience; I specialise in creating and executing extensive training plans that improve employee productivity, raise customer happiness, and promote operational excellence. a track record of success in curriculum design, training requirements analysis, and staff development that ensures that it meets company goals and corporate standards. adept at establishing a culture of excellence and constant development in fast-paced, customer-focused settings. created and carried out training programmes with a focus on food safety, operational efficiency, and excellent customer service for both new and current employees.
Sales Assistant
Shef’s Bargain Bunker
12.2020 - 03.2021
- Deliver outstanding customer service in everything we do, Drive clinic performance across all services and product, Ensuring all cleaning is maintain throughout the day, Manage day to day operations of stock take and data entry, Self starter; High level of initiative, drive and motivation, Displaying a professional, energetic and positive attitude, High performer achieving individual and team targets, Excellent communication and planning skills, High attention to detail, Strong sense of ownership and accountability.
Education
Nutrition
Gladstone Park Secondary College
08.2024
Skills
- Employee Training
- Workplace Safety
- Staff Management
- Customer-Oriented
- Staff Motivation
- Safety awareness
- Financial Management
Skillssummary
I have a strong background in employee training and development, with expertise in curriculum and instructional design, ensuring that training programs are tailored to meet organizational goals. I am skilled in performance management, leadership, and team management, which allows me to foster effective working environments. Additionally, I prioritize customer service excellence and conduct thorough training needs analyses to identify areas for improvement. My experience extends to program evaluation, compliance with industry standards, and data analysis and reporting to assess program effectiveness. Strong interpersonal and communication skills are key to my success in driving employee growth and organizational success.
Timeline
KFC shift supervisor
KFC
07.2021 - Current
Sales Assistant
Shef’s Bargain Bunker
12.2020 - 03.2021
Nutrition
Gladstone Park Secondary College