Amy Roads
Perth,WA
Summary
Reliable and organised professional with 5+ years’ experience across administration, customer service, retail and hospitality. Skilled in scheduling, customer communication, accounts receivable and general day-to-day administration. Known for being reliable, adaptable and able to work independently as well as part of a team.
Overview
9
9
years of professional experience
Work History
Administration Officer
GA Perry
02.2025 - 08.2026
- Managed daily scheduling and dispatch coordination to ensure timely service delivery
- Processed invoices and assisted with accounts receivable
- Used TSM and CRM systems for daily administrative tasks and job management
- Coordinated and liaised with tradespeople to facilitate project progress and resolve issues
- Responded to customer enquiries via phone and email
- Covered management duties during supervisor absences, overseeing office operations and maintaining workflow
Administration Officer
Ritz Plumbing and Electrical
08.2023 - 02.2025
- Coordinated daily scheduling and calendar management to ensure efficient use of time and resources
- Completed daily administrative tasks using Simpro software
- Ordered and maintained office supplies
- Tracked and followed up on outstanding accounts to enhance financial accountability
- Responded to customer enquiries via phone and email
- Mentored and supported new team members
Deli / Dairy Assistant (A2IC)
Spudshed
11.2020 - 08.2023
- Supported the department manager as second-in-charge (A2IC)
- Managed stock control, stocktake, and ensured inventory accuracy
- Verified incoming stock against deliveries using scanning systems
- Resolved customer enquiries and addressed damaged stock issues
Crew Member / Food Handler
Guzman y Gomez
09.2017 - 03.2021
- Prepared food following food safety and hygiene standards to ensure customer health and satisfaction
- Executed daily opening and closing procedures for the restaurant
- Managed cash transactions, ensuring accuracy in customer payments and efficient end-of-day reconciliation
- Assisted with cleaning, waste recording, and stock disposal to maintain a safe and organized work environment
Education
Certificate III Individual Support - Commencing September 2026
Industry Skills Training
Perth, WA01-2026
Darling Range Sports College
Perth, WA01-2019
Certificate II - Animal Studies
Perth, WA01-2018
Skills
- Customer communication
- Time management
- Dependable team player
- Invoice processing
- Database management
- Attention to detail
- Scheduling coordination
- Problem resolution
Timeline
Administration Officer
GA Perry
02.2025 - 08.2026
Administration Officer
Ritz Plumbing and Electrical
08.2023 - 02.2025
Deli / Dairy Assistant (A2IC)
Spudshed
11.2020 - 08.2023
Crew Member / Food Handler
Guzman y Gomez
09.2017 - 03.2021
Certificate III Individual Support - Commencing September 2026
Industry Skills Training
Darling Range Sports College