Anastasia Mamounis
Sydney,NSW
Summary
Driven professional successful at merchandising products and attracting loyal customers through personalized service. Understands customer needs and customizes sales approaches. Friendly and upbeat individual familiar with customer service practices and sales principles.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Casual Sales Assistant
Goldmark
Liverpool, NSW
08.2024 - 04.2025
- Maintained updated knowledge through continuing education and advanced training..
- Bagged or packaged purchases and wrapped gifts.
- Greeted customers and provided assistance with product selection.
- Provided excellent customer service to clients in person and over the phone.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Analyzed customer feedback data to identify areas of improvement within store's services.
- Maintained knowledge of sales and promotions, return policies and security practices.
Casual Sales Assistant
Industrie clothing
Bankstown, NSW
05.2024 - 07.2024
- Replenished inventory items.
- Managed POS.
- Addressed and solved customer concerns efficiently.
- Applied critical thinking to resolve challenges effectively.
- Organized the store effectively.
- Adapted effectively to dynamic work environments.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Cleaned shelves, counters and tables to maintain organized store.
- Computed purchases and received and processed cash or credit payment.
- Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner.
- Provided excellent customer service to clients in person and over the phone.
- Resolved customer complaints in a timely manner.
Education
Some College (No Degree) - Early Childhood Care And Education
Australian College
Online Skills
- Collaboration
- Communication
- Problem solving
- Time management
- Customer service
- Creative thinking
- Point of sale operation
- Visual merchandising
- Cash handling
- Opening and closing procedures
- Relationship building
- Customer relationship management
- Sales target achievement
- Processing payments
- Meeting sales goals
- Attention to detail
- Adaptability and flexibility
- Professionalism
Certification
- First aid certificate
References
References available upon request.
Timeline
Casual Sales Assistant
Goldmark
08.2024 - 04.2025
Casual Sales Assistant
Industrie clothing
05.2024 - 07.2024
Some College (No Degree) - Early Childhood Care And Education
Australian College
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