professional in customer service and cash handling, honed at Campsie Hotel and other venues. Excelled in enhancing customer satisfaction and streamlining financial operations, demonstrating exceptional problem-solving abilities and gaming machine expertise. Skilled in maintaining high standards of service and safety, ensuring optimal guest experiences and operational efficiency.
Hi, I’m
Anchalee Sathongkaew
Bankstown,NSW
Summary
Overview
11
years of professional experience
1
Certification
Work History
Campsie Hotel
Gaming Attendant
10.2019 - 10.2024
Job overview
- Performed cash handling duties, provided change and balanced money at end of shift.
- Reported concerns, broken machines, and out-of-order games.
- Maintained accurate records of cash transactions, supporting smooth financial operations within the gaming facility.
- Enhanced customer satisfaction by providing exceptional service and maintaining a clean gaming area.
Asquith Bowling & Recreation Club
Waitress
09.2017 - 09.2019
Job overview
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Earlwood Bardwell Park RSL Club
Cook
04.2014 - 03.2017
Job overview
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Education
Strathfield CollegeSydney, NSW
Diploma Of Tourism Management from Tourism And Travel Management
03.2018
University Overview
Rattana Bundit UniversityBangkok Thailand
Bachelor Of Communications from Communication Arts
03.2009
University Overview
Skills
- Gaming machine TAB and Keno knowledge
- Hotels management
- Cash Handling
- Customer Service
- Problem-solving
- Communication
- Teamwork
Additional Information
Additional Information
available to start immediately and be able to work Monday through Sunday anytime
Certification
RSA,RCG,ARCG
Food Handler Basics
TAB COMPLIANCE TRAINING
AML/CTF
References
References
Hee Moon Campsie Hotel Licenses 0420 568 668
May Natthakan Kingsgrove hotel Manager 0431 755 428
Timeline
Gaming Attendant
Campsie Hotel
10.2019 - 10.2024
Waitress
Asquith Bowling & Recreation Club
09.2017 - 09.2019
Cook
Earlwood Bardwell Park RSL Club
04.2014 - 03.2017
Strathfield College
Diploma Of Tourism Management from Tourism And Travel Management
Rattana Bundit University
Bachelor Of Communications from Communication Arts
Similar Profiles
SEEMA PAKHARINSEEMA PAKHARIN
Early Childhood Educator Assistant at Oz Education Campsie Pty LtdEarly Childhood Educator Assistant at Oz Education Campsie Pty Ltd
Graeme O'BeirneGraeme O'Beirne
Director at Campsie RSL GroupDirector at Campsie RSL Group
Tasnimah HossainTasnimah Hossain
Vet Assistant at Campsie Vet HospitalVet Assistant at Campsie Vet Hospital
Haider KarkamazHaider Karkamaz
Waiter at Del MondoWaiter at Del Mondo
Zia RehmanZia Rehman
Business Development Account Manager at Optus Business CentreBusiness Development Account Manager at Optus Business Centre