ANDRE HENRY
Durack
Summary
Dynamic professional with experience as a Residential Youth Worker at Edmen Community Staffing Solutions, skilled in crisis intervention and trauma-informed care. Proven ability to foster independence and support youth with complex behaviours, while demonstrating strong leadership and effective communication in high-pressure environments. Committed to enhancing client outcomes through dedicated advocacy and teamwork.
Overview
13
13
years of professional experience
Work History
RESIDENTIAL YOUTH WORKER
EDMEN COMMUNITY STAFFING SOLUTIONS
07.2024 - Current
- Fostered secure, nurturing environment for at-risk youth.
- Assisted with personal care, meals, and hygiene to enhance independence.
- Ensured attendance at school, appointments, and community activities.
- Encouraged skill development and socialization among local youth.
- Administered medications while maintaining accurate health records.
- Supported youth with complex behaviors through trauma-informed care approaches.
- Participated in Trauma Recovery framework and completed Therapeutic Crisis Intervention training.
ORDER PICKER- FORKLIFT OPERATOR
PRIMARY CONNECT
11.2021 - 06.2024
- Picking orders as requested by management
- Picking orders at set KPI's set by company
- Stacks & accuracy were key for the company & key attributes of mine
- RF scanning & voice pick
- High reach forklift work after picking orders were done
- Helping out on replenishments & putaways
- Counter balance forklift work in inbound/ receiving
- Cross trained in every function so that when the pick was done, I could be put anywhere to fill in for absent staff or rotating roster
ORDER PICKER- FORKLIFT OPERATOR
LINFOX AUSTRALIA (BEVCHAIN)
11.2019 - 11.2021
- Picking orders as requested by management
- Picking orders at set KPI's set by company
- Stacks & accuracy were key for the company & key attributes of mine
- RF scanning & voice pick
- High reach forklift work after picking orders were done
- Helping out on replenishments & putaways
- Counter balance forklift work in inbound/ receiving
- Cross trained in every function so that when the pick was done, I could be put anywhere to fill in for absent staff or rotating roster
TEAM LEADER
AMERICOLD LOGISTICS LIMITED
10.2017 - 11.2019
- Collaborated with workers and managers to solve work-related problems
- Reviewed and evaluated order pickers and fork lift drivers performance
- Trained order pickers on efficient methods and procedures to ensure load accuracy and timeliness
- Planned work schedules and assigned duties to maintain adequate staff for effective performance of activities and response to fluctuating workloads
- Conducted briefings while representing Operations Manager during high level meetings with Corporate entities
- Managed 45 pickers and 17 forklift drivers for picking/packing, receiving, dispatching, and loading
- Implemented and reinforced Americold's policies and warehouse safety guidelines
SECURITY/ROSTERING
MEALAMU SECURITY SOLUTIONS
07.2015 - 10.2017
- Identify and report incidents at assigned client sites
- Responsible for the security and safety of our clients' properties
- Periodically tour the assigned facility to identify any irregularities
- Observe protection and fire control equipment
- Uphold order
- Enforce regulations for the facility in regard to the premises, personnel and visitors
- Ensure rostering and scheduling of services is logistically sound, efficient and effective use of staffing resources
- Attend to day to day rescheduling to cover unplanned changes in staff availability including sick leave, personal leave and emergency replacements
- Ensure rosters are regularly reviewed to meet key service indicators
- Ensure effective use of staff availability through effective job allocation
STOREMAN/FORKLIFT DRIVER
PACIFIC FREIGHT MANAGEMENT
07.2012 - 09.2014
- Unpack and load FCL containers, ULD's and trucks
- Cargo paperwork, when releasing cargo to drivers and customers against the documentation
- Checking, measuring and weighing cargo
- Accuracy and attention to detail
- Strong WPHS, making sure all policies and procedures are adhered to
Education
CERTIFICATE IV - MENTAL HEALTH
GALLANG TRAINING PLACE
BRISBANE, QLD04.2025
HIGH SCHOOL SENIOR CERTIFICATE -
AORERE COLLEGE
PAPATOETOE, AUCKLAND, NZTRAINING CERTIFICATE -
FORSYTHES TRAINING
NEWCASTLE, NSWSkills
- Crisis intervention
- Trauma-informed care
- Medication administration
- Youth engagement
- Behavioral assessment
- Case management
- Effective communication
- Certified in CPR/AED
- Analytical skills
- Problem-solving abilities
- Adaptability
- Resident support
- Teamwork
- Prepare reports
- Team leadership
- Conflict resolution
- Client advocacy
- Interpersonal communication
License's and Certificates
- QLD Drivers License
- Forklift License
- First Aid and CPR
- Blue Card
- Yellow Card
References
- JOSHUA LEOTA, TEAM LEADER, BEVCHAIN - LINFOX PTY LIMITED, +61449730406
- JAYLENE TUIA, MANAGER, BEVCHAIN - LINFOX PTY LIMITED, +61422162175
- IOANE-TANA VITALE, TEAM LEADER, AMERICOLD LOGISTICS LIMITED, +61431 194 083
Timeline
RESIDENTIAL YOUTH WORKER
EDMEN COMMUNITY STAFFING SOLUTIONS
07.2024 - Current
ORDER PICKER- FORKLIFT OPERATOR
PRIMARY CONNECT
11.2021 - 06.2024
ORDER PICKER- FORKLIFT OPERATOR
LINFOX AUSTRALIA (BEVCHAIN)
11.2019 - 11.2021
TEAM LEADER
AMERICOLD LOGISTICS LIMITED
10.2017 - 11.2019
SECURITY/ROSTERING
MEALAMU SECURITY SOLUTIONS
07.2015 - 10.2017
STOREMAN/FORKLIFT DRIVER
PACIFIC FREIGHT MANAGEMENT
07.2012 - 09.2014
CERTIFICATE IV - MENTAL HEALTH
GALLANG TRAINING PLACE
HIGH SCHOOL SENIOR CERTIFICATE -
AORERE COLLEGE
TRAINING CERTIFICATE -
FORSYTHES TRAINING
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