Summary
Overview
Work History
Education
Skills
Volunteer Experience
References
Timeline
Generic
Andrea Ricketts

Andrea Ricketts

Sydney,NSW

Summary

Compassionate Care Support Worker with a few months of experience in providing care and companionship to elderly individuals demonstrating empathy and respect for client dignity. Skilled in assisting clients with daily living activities fostering a supportive environment that enables client wellbeing and independence. Previous roles have affirmed strength in communication and good client satisfaction.

Overview

16
16
years of professional experience

Work History

Home Care Support Worker

RSLLifecare
Narrabeen, NSW
05.2024 - Current
  • Assist clients with their daily living activities, appointments, outings, and companionship. Also, help with shopping and some meal preparation.
  • Adhere strictly to policies and procedures relating to confidentiality, safeguarding, and data protection.
  • Create safe and positive living situations for clients by communicating any risk concerns or challenges .
  • Maintaining cleanliness of client's environment and launder clothing and bedding as necessary.
  • Reporting any changes in a client's condition or behavior promptly to relevant personnel.
  • Record client status progress and challenges in report notes after each visit.

Northern Beaches Financial Services (RAMS)
02.2018 - Current
  • Typing up various applications and forms, Data entry, Filing & archiving, Liaising with customers & departments via phone & email, Gathering documents required for constructions & payments, Keeping customers informed, General administration

Warringah Mall Watch Centre
12.2013 - 01.2018
  • Changing difficult battery & link systems, Sales, Educating customers in aspects & care of watches, General administration

Alloy Railings P/L
03.2011 - 02.2012
  • Assisted my husband CEO, Closed business, Sold Design & remaining stock, Liaised with Companies here and overseas to finalise orders, deliveries and payments, Sold family home

Bed Bath & Table – Warringah Mall
08.2008 - 02.2011
  • Received awards for exceptional sales, Consistently achieving individual and store budgets, Outstanding customer service

Various Positions
- 01.1994
  • Banking, Reception, Administration, Vehicle Rental Agent & Management, Office Temp work, Secretarial

Education

Corran School For Girls
New Zealand

Skills

  • Respectful and Compassionate
  • Supportive Companionship
  • Daily living assistance
  • Meal Preparation
  • Mobility Assistance
  • Client Transportation
  • Progress Notes and Risk assessments
  • First aid and safety

Volunteer Experience

I have also voluntarily cared for babies & toddlers in a creche situation and taught children (at Sunday School) from the ages of 8 and below for many years on and off., In process of renewal, Current

References

References available upon request.

Timeline

Home Care Support Worker

RSLLifecare
05.2024 - Current

Northern Beaches Financial Services (RAMS)
02.2018 - Current

Warringah Mall Watch Centre
12.2013 - 01.2018

Alloy Railings P/L
03.2011 - 02.2012

Bed Bath & Table – Warringah Mall
08.2008 - 02.2011

Various Positions
- 01.1994

Corran School For Girls

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Andrea Ricketts