Angeley Colbran
Summary
A goal orientated, dedicated individual seeking this position in which I can utilise my transferable skills, bring my great passion for customer service and enthusiasm for creating a memorable customer experience. I have excellent communication and interpersonal skills. I am a conscientious person who works hard and pays attention to all given tasks and instructions. I'm flexible, quick to pick up new skills and eager to learn. I am a quick learner who is always eager to discover new skills, always ready to roll my sleeves to get the task done.
Available for an immediate start able to work fulltime, nights and weekends as required.
Overview
5
5
years of professional experience
Work History
Bistro, Bar, And Gaming
Club Hotel
2022.06 - 2024.02
- Boosted customer satisfaction by implementing strategies to improve overall service quality and efficiency.
- Assisted with food and beverage service in a timely manner while maintaining high services within the engrossed gaming room
- Learnt immense knowledge of MaxGaming, Wildcat, and repairing faults in gaming machines
- Confident in money handling and large payment facilitation, operated competent till counts every 2hrs
- Upheld a high standard of cleanliness in all work areas, as I have a great understanding of work health and safety.
Bistro, Bar and Gaming
Calamvale Hotel
2022.06 - 2023.05
- Delivered excellent professional customer service while cultivating strong relationships with regular customers, engaging in friendly conversation and memorizing drinkers to promote loyalty
- Maintained impeccably clean and attractive and well stocked bar area
- Prepared custom alcoholic and nonalcoholic beverages, coffee and many espresso drinks in a timely matter by accurately measuring and missing ingredients.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Delicatessen Assistant
Country Fruit Market
2020.10 - 2021.06
- Enhanced customer satisfaction by providing exceptional service and product recommendations.
- Processing customer orders and payments recommending, slicing, weighing, packaging, and pricing meats and cheeses.
- Ensures proper food handling procedures are followed including wrapping, labelling, dating, stocking, storing, rotating and checking temperature of products.
- Updating displays, cases, to ensure new items and promotions are showcased.
- Following all food safety and sanitation procedures.
Grocery Team Member
Bernardi's
2019.01 - 2020.08
- Maintained dairy department stock level, taking products from cooler to sales floor, opening cases and stocking on shelves in appropriate locations.
- Addressed customer complaints and concerns, providing mutually beneficial solutions.
- Kept cases and shelves clean and well-stocked by front-facing, checking codes, rotating and removing out-of-date products to achieve fresh and appealing display.
- Processing cash, credit or debit card payment transaction
Education
FOOD SAFETY -
RSA & RSG -
TAB AND KENO COMPLIANCE -
TRAINED BARISTA -
CERT IV HOSPITALITY -
Page Insitute
Brisbane, QLD2022
Year 12 -
Bathurst High School
Bathurst, NSW01.2019
Skills
- Positive attitude
- Problem solving
- Great eye for detail
- Event planning
- Customer service-oriented
- Time management
- Organisation and prioritization skills
- Sanitation standards
- Commitment
- Allergy awareness
Reffrences
Venue Manager, Calamvale, Philip Bridge, 0420 856 084
Manager, Calamvale, Shanaya Frail, 0422 253 754
Gaming Manager, Club Hotel, Hayley Brady, 0435 816 428
Timeline
Bistro, Bar, And Gaming
Club Hotel
2022.06 - 2024.02
Bistro, Bar and Gaming
Calamvale Hotel
2022.06 - 2023.05
Delicatessen Assistant
Country Fruit Market
2020.10 - 2021.06
Grocery Team Member
Bernardi's
2019.01 - 2020.08
FOOD SAFETY -
RSA & RSG -
TAB AND KENO COMPLIANCE -
TRAINED BARISTA -
CERT IV HOSPITALITY -
Page Insitute
Year 12 -
Bathurst High School