Margaret Cedar
Heatley,Qld
Summary
Dynamic and reliable professional with a strong work ethic, honed at Centenary Tavern, where I enhanced guest experiences and ensured gaming area compliance. Proficient in cash handling and customer service, I excel in multitasking and teamwork, consistently contributing to a positive atmosphere and memorable customer interactions.
Overview
16
16
years of professional experience
Work History
Bistro/Gaming Attendant
Centenary Tavern
02.2023 - 09.2025
- Assisted in maintaining cleanliness and organization of gaming areas.
- Provided customer support to enhance guest experiences and resolve inquiries.
- Monitored gaming equipment functionality to ensure proper operations.
- Learned safety protocols and compliance regulations for gaming environments.
- Collaborated with team members to facilitate efficient game operations.
- Reported concerns, broken machines, and out-of-order games to supervisor.
- Welcomed and greeted customers, answered questions, and provided excellent customer service to contribute to memory-making experience.
Cafe All-rounder
Coffee Bene
06.2011 - 09.2013
- Greeted customers and recorded orders with precision.
- Handled incoming calls efficiently.
- Ensured cafe, utensils, and equipment were kept clean.
- Operating the cash register, refilling stock as appropriate.
- Executed short order cooking tasks efficiently.
Restaurant All-rounder
Sahara Seafood Takeaway
08.2009 - 11.2010
- Skillfully crafted a variety of meals such as fish, chips, burgers, and sandwiches to meet customer preferences.
- Maintained cleanliness and organization in ingredient storage.
- Handled cash transactions and maintained cleanliness in the restaurant.
- Greeted customers and ensured a positive experience.
Education
Certificate IV in Hospitality
PAGE Institute
Brisbane, QLD05.2024
Certificate III in Hospitality
Strategix
Brisbane, QLD05.2023
Provide Responsible Gaming Services
Strategix
Brisbane, QLD02.2023
Provide Responsible Service of Alcohol
Strategix
Brisbane, QLD02.2023
Skills
- Strong work ethic
- Quick decision making
- Age verification
- Cash handling proficiency
- Customer service
- Teamwork and collaboration
- Positive attitude
- Multitasking
- Reliability
- Fit, energetic and optimistic
Additional Information
References
Mr. Jared Welch
Manager, Centenary Tavern, Brisbane
T: 07 3376 8111
M: 0456 193 014
Mr. Samuel Reardon
Co-worker, Centenary Tavern, Brisbane
T: 07 3376 8111
Mr. Brandon Thompson
Duty manager, Centenary Tavern, Brisbane
T: 07 3376 8111
Timeline
Bistro/Gaming Attendant
Centenary Tavern
02.2023 - 09.2025
Cafe All-rounder
Coffee Bene
06.2011 - 09.2013
Restaurant All-rounder
Sahara Seafood Takeaway
08.2009 - 11.2010
Certificate IV in Hospitality
PAGE Institute
Certificate III in Hospitality
Strategix
Provide Responsible Gaming Services
Strategix
Provide Responsible Service of Alcohol
Strategix