Angeline Manianglong
Canberra,ACT
Summary
Aspiring optometrist and second-year university student with a rich background in customer service and a genuine passion for providing support and care. Leveraging a blend of strong interpersonal skills, adaptability, and a proactive approach to contribute effectively to an organization. Eager to apply my knowledge and skills in a role that makes a positive impact on individuals' lives.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Barista/Bar Server
Canberra Airport Qantas Lounge
11.2022 - Current
- Leverage strong communication skills to engage with a diverse clientele, offering personalized service that acknowledges individual preferences and needs.
- Premium bar and coffee service.
- Demonstrate quick adaptability and problem-solving skills in a dynamic airport environment, ensuring guest satisfaction and operational efficiency.
Optical Assistant
Bailey Nelson Optometrists
08.2022 - 02.2023
- Specialized in optical dispensing, skillfully assisting customers in selecting eyewear that met both their aesthetic preferences and vision needs.
- Worked compassionately with vulnerable populations, understanding and addressing their specific needs with empathy and patience.
- Identified patient needs through effective communication, laying the foundation for personalized service and care.
Barista/Function Staff
National Portrait Cafe
12.2021 - 08.2022
- Excelled in barista role, crafting custom beverages to customer preferences, showcasing attention to detail and a passion for coffee artistry.
- Supported event functions, providing versatile service from setup to execution, demonstrating organizational skills and the ability to adapt to different service roles.
Customer Service Associate
Dobinsons Bakery
07.2019 - 12.2021
- Delivered exceptional customer service by attentively listening to customer needs and providing thoughtful solutions, enhancing customer satisfaction and loyalty.
- Maintained high cleanliness standard
- Efficiently managed cash and EFTPOS transactions, accuracy and security in financial handling, reinforcing trust and responsibility.
Education
Some College (No Degree) -
Canberra College
12-2021
Alfred Deakin High School
12-2019
Bachelor of Science - Optomerty
University of Canberra
Skills
- Communication Skills
- Empathy & Understanding
- Adaptability & Problem Solving
- Teamwork
- Attention to Detail
- Exceptional Customer Service
Certification
- Responsible Service of Alcohol
- Willing to obtain any additional certification required
References
References available upon request.
Timeline
Barista/Bar Server
Canberra Airport Qantas Lounge
11.2022 - Current
Optical Assistant
Bailey Nelson Optometrists
08.2022 - 02.2023
Barista/Function Staff
National Portrait Cafe
12.2021 - 08.2022
Customer Service Associate
Dobinsons Bakery
07.2019 - 12.2021
Some College (No Degree) -
Canberra College
Alfred Deakin High School
Bachelor of Science - Optomerty
University of Canberra
- Responsible Service of Alcohol
- Willing to obtain any additional certification required
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