Angelique Prudden
Armstrong Creek
Summary
I have been a Carer looking after my mother for the past 14 years and some of the assistance I provide include; helping with day-to-day tasks such as cleaning, cooking, paying bills and doing the shopping as well as assisting her with mobility.
I've also been working as a Deli Assistant for Champions IGA Grovedale Central for just about 3 years and over the course of those years have learnt an abundance of life skills including patience and self confidence.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Deli Assistant
Bms Retail Group PTY LTD
08.2021 - Current
- Assisted with training new employees on deli procedures, helping maintain a consistent level of service across all staff members.
- Greeted customers at counter to fulfill requests and answer questions.
- Utilized safe food handling techniques when preparing, storing, and displaying products to reduce waste and minimize risk of contamination.
- Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
- Collaborated with team members to ensure smooth operation of the deli department.
- Provided excellent customer service through active listening and addressing customer needs promptly.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Developed positive relationships with regular customers through attentive service and genuine conversation.
- Enhanced customer satisfaction by providing efficient and friendly service at the deli counter.
- Sliced meats and cheeses according to customer preferences, providing personalized service that encouraged repeat business.
- Listened carefully to customer instructions and prepared orders according to those preferences.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
Education
No Degree - Year 10 Completion
Grovedale Secondary College
Grovedale, VIC2017
Skills
- Product presentation
- Cleanliness and sanitation
- Food safety knowledge
- Order Taking
- Punctual, reliable and hard-working
- Heavy Lifting
- Pricing and shelf labelling
- Flexible Schedule
- Work Area Maintenance
- Ability to work effectively in a team
- Caring of a Disabled Person
- Ability to meet deadlines
Certification
- Responsible Service of Alcohol Program
Young Carers Program
Young Carers is a program focused on people under the age of 25 who look after and carer for a love on who is disabled to get out and experience life and different activities.
some of the activities include:
- Cooking
- Art therapy
- Personal development
Grace Acting Studio
I participated in acting classes for over 5 years and some of the things I had learnt are:
- Learn the tricks to making any improvised scene work
- Work intensively on scripts written by infamous playwrights
- Develop the key skills needed to nail any audition
- Perform scenes on stage in front of a live audience
- Gain valuable industry advice
- Learn how to prepare for auditions for major Australian Arts institutes
References
- Vanessa Edwards
Deli Manager
0418 208 987
- Gaye Vos
Duty Manager
0466 896 701
Timeline
Deli Assistant
Bms Retail Group PTY LTD
08.2021 - Current
No Degree - Year 10 Completion
Grovedale Secondary College
- Responsible Service of Alcohol Program
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