Angus Rowan
Brisbane,QLD
Summary
- More than two years of experience in direct customer service. serving in a restaurant and takeaway environment.
- More than a year of tennis coaching experience, honing my interpersonal skills with both students and their parents.
- Data entry experience through a volunteer role with a registered charity.
- Organized, reliable, and successful at managing multiple priorities with a positive attitude.
- Willingness to take on extra responsibilities to expand skills.
- Great attention to detail.
- Personable and friendly with the ability to remain calm and efficient under pressure.
Overview
3
3
years of professional experience
Work History
Customer Service
Tenka Sushi
09.2021 - Current
Starting as a waiter, I have progressed to helping prepare the sushi and managing the front counter myself. I have gained strong customer service skills, POS software skills, and the ability to work and liaise with a broad range of staff and customers. I have also managed several situations with difficult customers, remaining polite and pleasant at all times. Many customers are now regulars and I enjoy the interaction with them.
I have come to understand how business is structured and the strategy that underpins it. I complete my duties on time and to a high standard. I have developed a strong work ethic through Tenka Sushi and enjoy the collaborative working relationships with co-workers.
Tennis Coach
Horizon Tennis
05.2023 - Current
My role involved coaching students from Year 4-6 and I enjoyed the opportunity to learn effective coaching techniques and methods from the Horizon Tennis Director. This role helped to improve my interpersonal skills and time management, due to many last-minute requests to step in to help coach.
Education
Year 11
Ambrose Treacy College
IndooroopillySkills
Team player
Strong customer service
Data entry
Good interpersonal communication
POS software
Microsoft Office
Accomplishments
- Duke of Edinburgh Award (Bronze)
- 3 Signum Fidei Awards signalling commitment to the school's three pillars of Learning, Leadership and Service
- 5 consecutive years of Gold Service Awards at school
- ADF Cadets (Leading Rank)
Volunteer Roles
- Eating Disorders Families Australia - data entry over a six month period between January-June 2023
- RSPCA - More than 50 hours since starting there in December 2023.
Referees
Available on request.
Timeline
Tennis Coach
Horizon Tennis
05.2023 - Current
Customer Service
Tenka Sushi
09.2021 - Current
Year 11
Ambrose Treacy College
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