Summary
Overview
Work History
Education
Skills
Timeline
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Anish Balami

Strathfield,NSW

Summary

Accomplished Senior Duty Manager with a proven track record at Hotel Regent Sydney, enhancing operational efficiency and guest satisfaction. Expert in team management and KPI tracking, I've spearheaded cost-saving initiatives and fostered strong vendor relationships, significantly improving hotel operations. Skilled in training and mentoring, my leadership ensures peak performance and operational excellence.

Overview

7
7
years of professional experience

Work History

Senior Duty Manager

Hotel Regent Sydney
08.2020 - Current
  • Oversaw facility maintenance activities, ensuring a clean, safe, and welcoming environment for guests at all times.
  • Collaborated with department heads to develop consistent policies and practices across the hotel.
  • Coordinated staff schedules to ensure adequate coverage during peak hours and special events.
  • Implemented cost-saving measures, reducing operational expenses without compromising on guest experience.
  • Developed strong relationships with local vendors to secure competitive pricing on supplies and services.
  • Analyzed key performance indicators to identify areas for improvement in hotel operations.
  • Trained and guided team members to maintain high productivity and performance metrics.

BAR/Bottle Shop/Cellar Hand

Tea Gardens Hotel
08.2017 - 07.2020
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.

Education

Bachelor of Information Technology - Information Technology

AIT
Sydney, NSW

Skills

  • Team Management
  • Operational Efficiency
  • Training and mentoring
  • Operations Management
  • Inventory Control
  • Back office experience
  • Hiring and Onboarding
  • KPI Tracking

Timeline

Senior Duty Manager

Hotel Regent Sydney
08.2020 - Current

BAR/Bottle Shop/Cellar Hand

Tea Gardens Hotel
08.2017 - 07.2020

Bachelor of Information Technology - Information Technology

AIT

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Anish Balami