Anita Odak
Wetherill Park,NSW
Summary
Customer Service Representative with over 20 years of work experience working in a busy, fast-paced call centre. Committed to providing prompt, quick and accurate service to a large volume of incoming calls.
Overview
23
23
years of professional experience
Work History
Customer Service Agent
A2B Australia
02.2001 - Current
- Handling driver alarms and following up as per guidelines.
- Entered bookings in a professional and timely manner internal in-house database for dispatched work to taxi drivers.
- Performed check-backs on customers checking back on their bookings.
Bar Attendant/Cashier
VenuesLive
05.2022 - 12.2023
- Opened, poured and served cold beverages to customers.
- Checked ID cards and verified bar guests were of legal age.
- Restocked alcohol, cold beverages and snacks.
- Manged efficient cash register operations.
Education
Certificate III in Business -
South Western Sydney Institute of TAFE
WETHERILL PARK11.2022
Skills
- Ability to work in a team or autonomously
- High attention to detail
- Strong customer service ethic
- Relationship Building
References
Available on request
Timeline
Bar Attendant/Cashier
VenuesLive
05.2022 - 12.2023
Customer Service Agent
A2B Australia
02.2001 - Current
Certificate III in Business -
South Western Sydney Institute of TAFE
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