Jaskirat Kaur
Coomera
Summary
I am a dedicated and friendly customer service professional with experience working at Bunnings. I have developed strong communication skills and a passion for helping customers find the products they need while providing excellent service. I am comfortable handling customer inquiries, resolving issues, and working in a fast-paced environment. I am eager to bring my skills in teamwork, problem-solving, and customer satisfaction to a new role in customer service.
Overview
1
1
year of professional experience
Work History
Customer Service Team Member
Bunnings
08.2024 - Current
- Enhanced customer satisfaction by resolving product and service issues promptly and efficiently.
- Maintained thorough knowledge of products and services to provide accurate information to customers, increasing trust in the brand..
- Collaborated with cross-functional teams to address complex customer concerns, resulting in elevated satisfaction levels.
- Resolved product or service problems by clarifying customer's complaint, determining cause of problem and selecting best solution to solve problem.
- Achieved consistent positive feedback from customers due to exceptional listening skills that led to successful problem resolution.
Customer Service Representative
Gills Indian Cuisine
03.2024 - 08.2024
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
Bachelor of Early Childhood Education - Teaching
Ikon Institute of Australia
Brisbane, QLD12-2024
Skills
- Customer focus
- Customer service
- Customer inquiries
- Stock replenishment
- Time management
- Warehouse safety
Languages
English
Professional Working
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Italian
Elementary
Interests
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Sharing travel tips, recommendations, and insights with fellow enthusiasts
Timeline
Customer Service Team Member
Bunnings
08.2024 - Current
Customer Service Representative
Gills Indian Cuisine
03.2024 - 08.2024
Bachelor of Early Childhood Education - Teaching
Ikon Institute of Australia
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