Summary
Overview
Work History
Education
Skills
University clubs
Accomplishments
Languages
Affiliations
References
Timeline
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Anna Reese Joyson

Melbourne,VIC

Summary

Resourceful Assistant known for high productivity and efficiently completing tasks. Specialize in time management, problem-solving, and communication skills. Excel in environments requiring ability to effectively prioritize work and manage complex schedules. Known for strong interpersonal skills, adaptability, and capability to thrive under pressure.

Overview

3
3
years of professional experience

Work History

Retail Sales Assistant

Rivers Australia
Melbourne, VIC
10.2024 - Current
  • Greeted customers and provided excellent customer service.
  • Assisted customers with product selection to meet their needs.
  • Operated the cash register, accepted payment, and issued receipts.
  • Maintained an organized and clean store environment.
  • Stocked shelves with merchandise according to company guidelines.
  • Assisted in setting up displays for promotional items.
  • Processed returns and exchanges of merchandise promptly and efficiently.
  • Informed customers of current sales promotions and discounts.
  • Engaged positively with each customer, providing professional, and polite support for sales and service needs.

Assistant

Kerala Cove
Dandenong, VIC
04.2024 - Current
  • Family-run business
  • Set up buffet tables for catered events in a timely manner.
  • Maintained cleanliness of kitchen area before, during and after an event.
  • Stocked beverage stations with appropriate beverages prior to events.
  • Performed post-event cleanup duties such as taking out trash, washing dishes, wiping down counters and sanitizing surfaces.
  • Managed time effectively while multitasking multiple tasks simultaneously.
  • Provided assistance with marketing efforts for catering services including creating promotional materials, updating website content and managing social media accounts.

Retail Team Member

Kmart
Dandenong, VIC
11.2021 - 10.2024
  • Greeted customers and provided assistance to them in the store.
  • Maintained cleanliness of the store by organizing displays and cleaning up after customers.
  • Answered customer questions regarding products, prices, availability, product uses, and services.
  • Provided excellent customer service by listening to customer needs and offering solutions.
  • Participated in inventory control activities such as cycle counts and stock rotation.
  • Managed fitting rooms ensuring all clothing was hung up neatly for customers to try on.
  • Ensured safety of the store environment at all times by following safety protocols established by the organization.
  • Helped customers by answering questions and locating merchandise.

Education

Bachelor of Commerce And Computer Science - Information Technololgy And Business

Monash University
Melbourne, VIC
11-2027

Selective High School -

Nossal Highschool
Berwick
11-2023

VIC Responsible Service of Alcohol -

VCGLR\Institute of Training & Further Education
03.2021

Coffee Barista Skills -

Institute of Training & Further Education
03.2021

Skills

  • Problem Solving
  • Time Management
  • Communication Skills
  • Adaptability
  • Ability to work under pressure
  • Fact Leaner
  • Customer Service
  • Ability to work in a team
  • Fast Learner
  • Positive and professional
  • Team Collaboration
  • Verbal and written communication

University clubs

-CCA Computing and Commerce Association at Monash

-MICS club

Accomplishments

  • Recipient of Sir John Monash Scholarship for Distinction "Women in Information Technology Scholarship"

Languages

English
Native/ Bilingual
Malayalam
Native/ Bilingual

Affiliations

  • Gel X nails
  • DIY projects
  • Arts and Crafts
  • Cooking and Baking
  • Beach Clean Up Volunteer

References

References available upon request.

Timeline

Retail Sales Assistant

Rivers Australia
10.2024 - Current

Assistant

Kerala Cove
04.2024 - Current

Retail Team Member

Kmart
11.2021 - 10.2024

Bachelor of Commerce And Computer Science - Information Technololgy And Business

Monash University

Selective High School -

Nossal Highschool

VIC Responsible Service of Alcohol -

VCGLR\Institute of Training & Further Education

Coffee Barista Skills -

Institute of Training & Further Education
Anna Reese Joyson