Annette Alaban
Blackwater ,QLD
Summary
I am a 45 year old Aboriginal woman. I was born in Maryborough QLD, did schooling there. I have finished year 12. I also have been ward of the state. I grew up in 2 different homes. I don't drink or do drugs. I strived to the best to finish school. Proud of myself for it. I did not have the support there for myself back than, being in the homes. So that's mainly where my drive comes from, to help people. My objective is gain employment with in a company where I can utilize my skills and understandings, and develop further experience.
Whilst contributing to the company's productivity and reputation.
Enthusiastic eager to contribute to team success through hard work, attention to detail and excellent. Clear understanding of task and training. Motivated to learn, grow and excel in every way. Hardworking and passionate with strong organizational skills eager to secure Police Liaison Officer position. Ready to help team achieve goals. Developed strong communication and coordination skills in dynamic environment, excelling in mediating and resolving conflicts. Focused on relationship-building, problem-solving, and effective collaboration. Seeking to transition into new field where these transferrable skills can drive positive outcomes.
Overview
21
21
years of professional experience
Work History
Police Liaison Officer
Queensland Police Service
07.2022 - Current
- Maintained an open line of communication with clients, ensuring satisfaction and addressing any concerns promptly.
- Developed strong working relationships with external partners, strengthening collaboration on joint initiatives.
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
- Managed conflict resolution, ensuring positive outcomes for all parties involved in disputes or disagreements.
- Established effective communication channels by collaborating with various departments and stakeholders.
- Contribute to organizational understanding of First Nations cultures, and improving community knowledge of law and order issues and policing services.
- Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
- Contributed positively to company culture by actively participating in employee engagement initiatives.
- Answered emergency calls for help from citizens and business owners.
- Enhanced public safety by conducting routine patrols and responding to emergency calls promptly.
- Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance.
- Secured crime scenes, gathered evidence, and questioned witnesses.
- Handled domestic disputes tactfully, de-escalating tensions while providing appropriate support to affected individuals.
- Responded immediately to reports of automobile accidents and criminal activity, calling for additional support as necessary.
- Managed crowd control during events, ensuring public safety while minimizing disruptions to attendees or surrounding communities.
- Conducted searches of individuals, vehicles and premises.
- Built excellent rapport and working relationship with community to build trust and improve upon communication.
- Positively and proactively engage with First Nations Community and other multicultural groups to identify and build community based and community led programs and initiatives.
- Answered phones and front counter.
Social Support Worker
Centacare CQ
11.2019 - 07.2020
- Worked with customers to understand there needs and provide the best service.
- Resolved problems, improved operations and provided exceptional client support.
- Transported customer to locations such as appointments and shopping
- Driving the com bus for group outings
- Domestic house work
Blackwater Bakery
Blackwater bakery
02.2019 - 06.2019
- Bakers assistant
- Night shifts
Jumping Joey’s Playground
Maria Tanna
03.2016 - 08.2017
- Developed team communication
- Bus driver
Community Liaison
Kahwun Wooga Aboriginal And Torres Strait Islander
05.2004 - 10.2006
- Fielded phone calls and pleasantly greeted office visitors, answering questions and inquiries regarding community resources and services.
- Providing support for Aboriginal and Torres Strait Islander individuals and their families who come into contact with the justice system. The organization also aims to enhance the cultural, social and spiritual aspects of ATSI heritage and to raise awareness and understanding of the historical and contemporary issues impacting on ATSI people and the general community
- Communicated with community members to assess concerns or current issues and identify corrective measures.
- Took active role in patient and family planning process, detailing instructions and responding appropriately and effectively to questions and concerns.
- Attending to sell watch when is needed at the watch house, Patrolling the streets and keeping an eye on Aboriginal and Torres Strait Islander individuals
- Peer mediating between Police and defendant and families
- Attending court with the defendant/accused, for support.
- Liaise with culturally specific communities to foster co-operation and understanding
- improve community knowledge of law and order issues and policing services. Establish and maintain communication between the community and police.
Education
High School Diploma -
Maryborough State High School
Skills
- Social support
- National Association of Social Workers (NASW)
- Social studies
- Service and supply support
- Nursing staff support
- Individual and family support
- Supporting patients
- Supporting personal needs
- Policies and procedures implementation
- Goal setting
- Strategic partnerships
- Home visits
- Team collaboration
- Activity planning
- Project planning
- School requirements
- Parent liaison
- Reporting
- Communication improvements
- Teamwork
- Teamwork and collaboration
- Reliability
- Active listening
- Effective communication
- Decision-making
- Relationship building
- Self motivation
- Conflict resolution
- Professionalism
- Integrity and honesty
- Relationship building and management
- Patience and empathy
- Cultural awareness
- Law enforcement
Timeline
Police Liaison Officer
Queensland Police Service
07.2022 - Current
Social Support Worker
Centacare CQ
11.2019 - 07.2020
Blackwater Bakery
Blackwater bakery
02.2019 - 06.2019
Jumping Joey’s Playground
Maria Tanna
03.2016 - 08.2017
Community Liaison
Kahwun Wooga Aboriginal And Torres Strait Islander
05.2004 - 10.2006
High School Diploma -
Maryborough State High School
Similar Profiles
Jessica EzzyJessica Ezzy
AO4 PROPERTY OFFICER at Mundingburra Police Station, Queensland Police ServiceAO4 PROPERTY OFFICER at Mundingburra Police Station, Queensland Police Service
Ashley HoyleAshley Hoyle
Police Officer at Queensland Police ServicePolice Officer at Queensland Police Service
Connor KaneyConnor Kaney
Police Officer at Queensland Police ServicePolice Officer at Queensland Police Service
Pepsi PikSai LIPepsi PikSai LI
Appointed Detective – Senior Constable at Queensland Police Service, Upper Mt. Gravatt Criminal Investigation BranchAppointed Detective – Senior Constable at Queensland Police Service, Upper Mt. Gravatt Criminal Investigation Branch
Stacey BurrowsStacey Burrows
Fulltime at Blackwater Sail InnFulltime at Blackwater Sail Inn