Apoorva Basavaraj Urs
Quakers Hill,Australia
Summary
Accomplished financial services professional with over seven years of experience across financial crime analysis, project management, superannuation applications, and compliance. Adept at managing high-volume tasks under tight deadlines while ensuring accuracy and alignment with organizational objectives. Skilled in data analysis, reporting, and process improvement with a proven track record of meeting KPIs in fast-paced environments. Familiar with project management methodologies, including Prince2 Agile, and proficient in building business cases and commercial proposals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Financial Crime Analyst
Commonwealth Bank
06.2020 - 08.2022
- Performed due diligence: Completed over 100 AML and Enhanced Customer Due Diligence (ECDD) alerts per day, reviewing transactions for red flags and ensuring compliance with financial regulations
- Process adaptation: Collaborated with the compliance team to adapt to frequently updated standard operating procedures, ensuring team readiness for evolving regulatory requirements
- Investigative reporting: Compiled and presented reports on suspicious activities, providing detailed insights and recommendations for further investigation or closure of cases
- Quality assurance: Monitored and assessed team performance, implementing improvements that reduced false positives by 15%
- Cross-functional collaboration: Partnered with IT and compliance teams to streamline the case-handling process, reducing turnaround time for alert resolution by 20%.
Superannuation & Investment Application Processor
Colonial First State
08.2018 - 05.2020
- High-volume processing: Processed over 100 superannuation and investment applications daily, maintaining a 98% accuracy rate while meeting stringent turnaround times
- Data validation and integrity: Ensured accuracy and compliance of applications with relevant financial regulations and internal policies, reducing the error rate by 10%
- Process optimization: Worked with internal teams to optimize application workflows, introducing automation tools that resulted in a 25% reduction in processing time
- Client interaction: Liaised with financial advisors and clients to resolve issues and queries regarding superannuation and investment products
- Training and mentorship: Provided training to new team members on application processing standards and best practices, improving overall team efficiency.
Debt Collection Specialist
Probe Group
06.2016 - 07.2018
- Target achievement: Consistently exceeded monthly debt collection targets, recovering between $2k and $8k in overdue payments through a combination of inbound and outbound calls
- Client negotiations: Successfully negotiated payment plans for clients with overdue balances, achieving a 90% success rate in resolving outstanding debts while maintaining positive client relationships
- Data management: Managed data entry and reporting for debt recovery operations, ensuring accurate and up-to-date records of all interactions and outcomes
- Cross-functional teamwork: Collaborated with legal and compliance teams to resolve complex cases, contributing to the development of debt recovery strategies and processes
- Performance improvement: Suggested and implemented changes to the call handling process, increasing the team’s call efficiency by 15%.
Finance & Administrative Assistant
Ardika Technosolutions
05.2012 - 04.2014
- Financial reporting: Assisted in preparing monthly financial statements, including income statements, balance sheets, and cash flow reports, supporting management in decision-making processes
- Accounts payable and receivable: Managed invoicing, payment processing, and reconciliation of accounts, ensuring timely and accurate financial records
- Project coordination: Coordinated small-scale financial projects, supporting budgeting, cost estimation, and tracking, contributing to successful project delivery within allocated budgets
- Office administration: Handled various administrative tasks, such as maintaining employee records, scheduling meetings, and supporting HR functions, improving office efficiency
- Vendor management: Liaised with external vendors to negotiate contracts and manage supply orders, ensuring cost-effectiveness and timely delivery.
HR Coordinator
Vertex Technosoft
10.2011 - 05.2012
- Recruitment support: Assisted in the end-to-end recruitment process, including candidate screening, interview scheduling, and onboarding, ensuring smooth operations across hiring teams.
- Employee engagement: Coordinated employee engagement initiatives, including team-building activities, employee feedback sessions, and retention programs, contributing to a 15% increase in employee satisfaction.
- HR policy development: Worked closely with management to draft and implement HR policies, improving compliance with labour laws and internal guidelines.
- Training and development: Organized and facilitated employee training sessions, focusing on skill development and compliance with HR policies.
- Performance management: Supported the performance appraisal process, helping managers evaluate employee performance and identify areas for development.
Education
Advanced Diploma - Auditing
Global Training Institute
Sydney, NSW10.2021
Bachelor of Commerce - Accounting And Finance
Karnataka State University
Bangalore, Karnataka, India07.2010
Skills
- Financial Crime Analysis
- Project Management (Prince2, Agile)
- Data Analysis & Reporting
- Business Case Development
- Superannuation & Investment Applications
- Process Improvement & Compliance
- Stakeholder Communication & Collaboration
- Proficiency in Microsoft Excel and PowerPoint
- Experience with project management tools (eg, Prince2 Agile, MS D365)
- Data analysis tools for financial reporting
Educationcertifications
- Diploma in Quality Auditing and Project Management, Job Trainer Approved (BSB50920), Sydney, NSW
- Bachelor of Commerce (BCom), Karnataka State University, India
Professional Development
- Project management training based on Prince2 Agile methodologies
- Continuous learning in compliance updates and financial regulation changes
Certification
- Project Management Institute Agile Certified Foundation-
- Certification IV - Credit Management, (NRT, ASIC RG206)
- Advanced level - Certificate in xero & myob Accounting software (AAT approved)
Languages
English
Full Professional
Hindi
Native or Bilingual
Kannada
Native or Bilingual
Timeline
Financial Crime Analyst
Commonwealth Bank
06.2020 - 08.2022
Superannuation & Investment Application Processor
Colonial First State
08.2018 - 05.2020
Debt Collection Specialist
Probe Group
06.2016 - 07.2018
Finance & Administrative Assistant
Ardika Technosolutions
05.2012 - 04.2014
HR Coordinator
Vertex Technosoft
10.2011 - 05.2012
- Project Management Institute Agile Certified Foundation-
- Certification IV - Credit Management, (NRT, ASIC RG206)
- Advanced level - Certificate in xero & myob Accounting software (AAT approved)
Advanced Diploma - Auditing
Global Training Institute
Bachelor of Commerce - Accounting And Finance
Karnataka State University
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