Aretha Kokonendji
Mosman
Summary
Retail professional with extensive experience in ready-to-wear fashion and customer service. Skilled in sales, styling, and visual merchandising, with a proven ability to achieve sales targets and deliver personalized shopping experiences. Trained in Fashion Design & Ready-to-Wear in Paris, bringing an international perspective, trend awareness, and a refined sense of style to enhance the customer shopping experience.
Overview
10
10
years of professional experience
Work History
Support Worker
Sunnyfield Disability Services
01.2020 - 03.2025
- Provided personalized support services while building strong communication and customer care skills.
- Collaborated with multidisciplinary teams to deliver high-quality service.
- Maintained accurate records and ensured organizational compliance.
Sales Associate
Zapa
06.2016 - 12.2018
- Delivered personalized shopping experiences by assisting clients with high-end fashion selections.
- Maintained visual merchandising standards to reflect modern and elegant aesthetics.
- Consistently achieved sales targets through upselling and cross-selling strategies.
- Supported store events to strengthen customer loyalty and brand image.
Sales Associate
H&M Retail
05.2015 - 05.2016
- Provided exceptional customer service in a high-volume retail environment.
- Managed stock replenishment and inventory control to ensure product availability.
- Assisted with promotional events and styled displays to enhance sales.
- Supported a collaborative team culture while meeting daily sales goals.
Education
Associate of Arts - Fashion Design & Ready-to-Wear
France
Paris 09.2017
Skills
- Customer Service Excellence
- Fashion Styling & Product Presentation
- Visual Merchandising
- Sales & Upselling Techniques
- Inventory & Stock Management
- Team Collaboration
- Adaptability & Flexibility
- POS & Retail Software
Languages
French
Native or Bilingual
English
Full Professional
Timeline
Support Worker
Sunnyfield Disability Services
01.2020 - 03.2025
Sales Associate
Zapa
06.2016 - 12.2018
Sales Associate
H&M Retail
05.2015 - 05.2016
Associate of Arts - Fashion Design & Ready-to-Wear
France
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