Arlene Trias
40C Cadles Road, Carrum Downs,VIC
Summary
Collaborative Nurse Manager with unsurpassed work ethic and strong operational and leadership expertise, seeking an opportunity for a further career development.
Dedicated and passionate Registered Nurse with a progressive career history of almost 30 years in nursing. Skilled at multitasking organised and dependable in managing multiple priorities with a positive, "can do" attitude.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Nurse Manager, South 6 Ward
Monash Health Kingston Centre
08.2014 - Current
- Managed ward operational and leadership responsibility in delivering evidence based patient-centred care by consistently providing safe, high quality and timely care evidenced in "0" ISR1/ISR2 in last 3 months.
- Promoted culture of safety within ward, ensuring workplace safety for patient and staff as priority by conducting regular risk assessments and addressing incidents at timely manner and dealing with potential hazards promptly.
- Established strong relationships with patients'' families and or carers, providing support, transparent communication about discharge planning throughout their inpatient stay.
- Sustained quality standards by performing regular point of care audits, documenting and implementing quality improvement plans and initiatives with evidence best practices that aligns with Monash Health Strategic plan. .
- Collaborated with leadership group to encourage initiatives for improving job satisfaction, good retention and morale as evidenced in our Monash Health Employee Surveys.
- Worked well alongside our senior leadership/executive and multidisciplinary team in our pursuit in Excellence in Timely Care by leading team in driving positive patient outcomes.
- Monitoring our KPIs to ensure that they are not just reflective of past performance, but are also a dynamic tools for future strategic guidance (e.g. FIM).
- Actively reflect own professional performance and participate in ongoing professional development of self and others.
EMR Super User Coordinator
Monash Health Clayton
10.2019 - 01.2020
- Demonstrated dedication in providing quality care through training, education and coordination in roll out of Electronic Medical Record for Monash Health.
- Improved team productivity with regular communication and progress updates, fostering collaborative work environment.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Collaborated with Nurse Managers in different sites to develop strategic plans aligning with overall company objectives, fostering unified approach toward shared goals in transitioning to electronic version of medical records.
- Coached employees through day-to-day work and complex problems.
- Participated in workshops and in-service meetings to enhance personal growth and professional development.
- Utilized proactive communication abilities to resolve employment-related disputes.
Clinical Operations Manager
Alfred Health
10.2013 - Current
- Oversaw after hours/weekend operations of site, including but not limited to staff roster scheduling, patient flow management, and site management maintenance.
- Collaborated with fellow COMs to maintain after hours support and operations.
- Responded to emergency situations and emergency management operations at timely manner with level-headed approach to provide clinical and senior leadership support to any clinical demands and emerging priorities.
- Ability to negotiate, resolve conflict and handle any sensitive and complex situations even under time pressures.
- Established effective communication channels between wards/team, fostering a collaborative work environment.
Acting Nurse Manager, North West 2
Monash Health Kingston Centre
10.2013 - 07.2014
- Collaborated with interdisciplinary teams for optimized patient treatment plans and outcomes.
- Managed performance of 45 person nursing staff, fostering teamwork and improving ward efficiency..
- Increased quality of care by participating in ongoing professional development opportunities such as workshops, conferences, and online courses.
- Provided emotional support to patients'' family members during critical incidents, strengthening overall trust in healthcare team.
- Created efficient shift handover process which improved continuity of care between nursing shifts.
- Streamlined communication between patients, families, and healthcare providers to ensure comprehensive understanding of discharge plan.
- Managed inpatient care coordination from admission to discharge.
Acting Nurse Manager, South 1 Transition Care Prog
Monash Health Kingston Centre
05.2013 - 06.2013
- Participated in operational and leadership activities, including but not limited to managing nursing workforce through effective recruitment, retention, recognition and rostering process.
- Provided strong leadership role modelling, promoted safe environment addressing patient/family concerns promptly and professionally.
- Identified and assisted with opportunities for performance improvement activities on ward and with other service areas.
- Contributed to cost-saving initiatives by identifying areas for waste reduction without compromising patient care quality.
After Hours Nursing Coordinator
Monash Health Kingston Centre
11.2012 - 05.2013
- Demonstrated knowledge and clinical expertise to effectively supervise nursing activities and achieve optimal patient outcome in hospital environment.
- Served as a liaison between nursing staff, medical team, ancillary services, patients, families ensuring clear communication throughout course of care.
- Ability to respond to situations impacting clinical safety and security of site or ward.
- Investigated and resolved issues affecting hospital operations and patient care.
- Utilised clinical leadership skills in supporting staff in different clinical scenarios by prioritising standard of care and best practice.
Associate Nurse Unit Manager, South 4
Monash Health Kingston Centre
03.2004 - 10.2013
- Supported Nurse Manager in day to day ward activity.
- Demonstrated adaptability by effectively managing patient loads in clinical settings including but not limited to managing clinical deterioration and complex wound care, educating patient/family to facilitate discharge home.
- Ensured timely communication with medical team regarding changes in patient status or emerging issues requiring medical intervention.
- Improve team productivity by delegating tasks efficiently based on staff skill or competencies and daily workloads.
- Supported new staff members during orientation phase by serving as mentor and resource for clinical knowledge and skills development.
- Contributed to continuous quality improvement efforts through active participation in ward meetings, sharing best practices, and staying current on current training and education.
- Quickly responded to situations impacting safety and security to ward, and de-escalate situations.
Education
Bachelor of Science - Nursing
Divine Word University
Tacloban City, Philippines06.1994
Skills
- FIM Credentialed
- Strong Leadership capability
- Quality Performance and Improvement initiatives
- Ward management
- Conflict Management
- KPIs, Budget Management and Planning
- Strong Clinical Judgment
- NSQHS Compliance Oversight
- Nursing Informatics EMR Super User
- Staff Coaching and ANUM Mentoring
Accomplishments
- Collaborated with the Monash University in the Disinvestment of Proximate Alarm Study from May 2023. South 6 has "0" usage of Proximate Alarm
Benefit:
>In terms of ward budget, this has been our biggest achievement as we are not spending >$3,200 per calendar month.
>Ward noise level is quieter, less interruptions in patient sleep.
> Has not compounded on increased numbers of falls per calendar month. Further findings of this trial will be presented to the team by May 2024.
Certification
- FIM Certified
- ALS Trained
Additional Information
Enjoys Volunteering in improving quality of life with the elderly Filipino community.
Timeline
EMR Super User Coordinator
Monash Health Clayton
10.2019 - 01.2020
Nurse Manager, South 6 Ward
Monash Health Kingston Centre
08.2014 - Current
Clinical Operations Manager
Alfred Health
10.2013 - Current
Acting Nurse Manager, North West 2
Monash Health Kingston Centre
10.2013 - 07.2014
Acting Nurse Manager, South 1 Transition Care Prog
Monash Health Kingston Centre
05.2013 - 06.2013
After Hours Nursing Coordinator
Monash Health Kingston Centre
11.2012 - 05.2013
Associate Nurse Unit Manager, South 4
Monash Health Kingston Centre
03.2004 - 10.2013
Bachelor of Science - Nursing
Divine Word University
- FIM Certified
- ALS Trained
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