Arsalan Alam
Summary
Certified Mechanical Engineer( Engineers Australia) having more than two years experience of industry especially in Mechanical Maintenance and Engineering Projects side with vast knowledge of engineering software and more than four year experience in sales and customer service side.
Overview
13
13
years of professional experience
Work History
Rental Service Officer
Europcar Australia
03.2022 - Current
- Maintain MS excel sheet for vehicle inventory.
- Asked open ended questions to assess customer needs.
- Built long term customer relationships and advised customers on promotions.
- Also work on software to generate accurate cost and invoice of the products.
- Make rental contracts and do deliveries of vehicle for customers.
- Weekly forecasting of special category using company internal ERP software Greenway.
Mechanical Engineer
JMG Engineers And Planners
09.2021 - 10.2021
- Assisted with Mechanical and Hydraulics drafting.
- Utilized Autocad, and received exposure and training in Revit.
- Attended project planning meetings to coordinate mechanical system designs with structural and civil teams.
Production Worker
Harvest Moon
01.2021 - 05.2021
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Resolved issues quickly to maintain productivity goals.
- Organized work to meet demanding production goals.
Rental Service Officer
Europcar Australia
03.2017 - 03.2020
- Maintain MS excel sheet for vehicle inventory.
- Asked open ended questions to assess customer needs.
- Built long term customer relationships and advised customers on promotions.
- Also work on software to generate accurate cost and invoice of the products.
- Make rental contracts and do deliveries of vehicle for customers.
- Weekly forecasting of special category using company internal ERP software Greenway.
Customer Service Representative
Thrifty Car Rental Australia
06.2016 - 03.2017
- Make rental contract for the customer by using company's software.
- Resolve customer complaints via email or phone.
- Maintain MS excel sheet for vehicle inventory and also render deliveries of vehicle for customers.
Mechanical Engineering Intern
Adroit Piping Systems
03.2016 - 06.2016
- Maintenance and Fabrication of various manufacturing equipment.
- Inspection of lifting equipment
- Analyzing and obtain critical information from supplied engineering drawings using the knowledge of Auto-Cad.
- Fabrication of High Density Polyethylene (HDPE) junctions and fittings.
- Creation and implementation of various safety signs in workplace.
- Assisted the Quality Manager in conduction daily product quality inspections
Mechanical Maintenance Engineer
Shabbir Tiles & Ceramics Limited
06.2011 - 05.2013
- Closely monitored engineering activities related to mechanical side and execute problems towards technical feasibility.
- Participated in a Quality Control activities.
- To check all the procurement and inventory of mechanical machineries.
- To involve myself in an ongoing engineering projects and task within the industry.
- Responsible of routine maintenance during production and troubleshooting.
- To supervise and look after all the preventive maintenance of machinery.
Education
Diploma - Diploma of Business
Clinton College
Hobart, TAS06.2022
Certificate IV - Building And Construction
Unity School of Education
Hobart, TAS03.2021
Master of Science - Engineering Management
Central Queensland University
Sydney, NSW07.2015
Bachelor of Science - Mechanical Engineering
NED University of Engineering And Technology
Karachi, Pakistan 02.2011
Skills
- Solid Works
- AutoCAD
- MS Excel
- MS Power-point and Project Management
- Revit
Additional Information
Visa status: 491 Skilled Regional Visa ( Full working rights)
White Card : Tasmania
Driver Licence: Full licence Tasmania
Area of Interest: HVAC, Project and Planning, Design and Procurement.
Timeline
Rental Service Officer
Europcar Australia
03.2022 - Current
Mechanical Engineer
JMG Engineers And Planners
09.2021 - 10.2021
Production Worker
Harvest Moon
01.2021 - 05.2021
Rental Service Officer
Europcar Australia
03.2017 - 03.2020
Customer Service Representative
Thrifty Car Rental Australia
06.2016 - 03.2017
Mechanical Engineering Intern
Adroit Piping Systems
03.2016 - 06.2016
Mechanical Maintenance Engineer
Shabbir Tiles & Ceramics Limited
06.2011 - 05.2013
Diploma - Diploma of Business
Clinton College
Certificate IV - Building And Construction
Unity School of Education
Master of Science - Engineering Management
Central Queensland University
Bachelor of Science - Mechanical Engineering
NED University of Engineering And Technology
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