A strategic, result oriented and customer-focused professional. Dynamic Aviation Customer Lead offering services through collaboration, supported by excellent interpersonal skills and strong stakeholder relationships. Significant track record of success in delivering services with over 20 years of experience in operational and leadership roles, supported by a diverse range of skills in customer engagement, project management, policy development and quality management. Proven ability of building trust, collaborating with stakeholders and innovating through continuous improvement. A committed individual with a continually developing awareness of self, who achieve results even in challenging environment through a proactive attitude. A team player who supports and empower individuals to excel and deliver their best.