Summary
Overview
Work History
Education
Skills
Timeline
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Asmita Ghising

Rockdale,NSW

Summary

Accomplished and determined food service professional provides excellent customer experience. Possesses extensive knowledge of food safety and quality standards. Skilled at multitasking and practicing effective time management.

Overview

6
6
years of professional experience

Work History

Food and Beverage Attendant

Airport Retail Enterprise
12.2021 - Current
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanour and promptly addressing their needs.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.

Customer Service Representative

Global Exchange
12.2021 - 10.2023
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Assisted customers with making payments or establishing payment plans to bring accounts current.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Barista

Mrs Fields
10.2018 - 12.2021
  • Facilitated accurate preparation of specialized orders, catering to dietary restrictions or specific requests from customers.
  • Executed sandwich artistry duties with very low occurrence of errors.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Learned every menu item's preparation and numerous off-label drinks to meet customer needs.

Crew Member

McDonalds
09.2018 - 03.2021
  • Prepared quality products while maintaining portion control and presentation within service goal times.
  • Demonstrated proper food safety practices by accurately completing quality control checklist.
  • Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.

Education

Bachelor of Science - Information Technology

Kent Institute
07.2021

Skills

  • Adaptability under pressure
  • Guest Services
  • Reliability and punctuality
  • Kitchen Support
  • Food safety knowledge
  • Food Preparation
  • Beverage Preparation
  • Cash Register Operation

Timeline

Food and Beverage Attendant

Airport Retail Enterprise
12.2021 - Current

Customer Service Representative

Global Exchange
12.2021 - 10.2023

Barista

Mrs Fields
10.2018 - 12.2021

Crew Member

McDonalds
09.2018 - 03.2021

Bachelor of Science - Information Technology

Kent Institute

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Asmita Ghising