Summary
Overview
Work History
Skills
Volunteering Misc Education
Education And Qualifications
References
Timeline
Generic

Ayshia Collins

Merrimac

Summary

I am an experienced and professional individual with experience in working in high performance environments, with dedicated customer care, administrative tasks, and multitasking. In the last three years I have dedicated my time in volunteering with numerous organisations as I know one of my true passions is, helping others. My most recent position was working for Queensland Correctives Services as a Custodial Corrections Officer. My time with Nitel and the New Plymouth District Council taught me an array of different skills and abilities that I know will benefit me in this position.

I have been described as compassionate, hardworking coupled with a good sense of humour. I am adaptable and highly committed to learning new skills. I take proud of my appearance, and I am physically fit. I am confident that the skills and experience that I have gained through my work in multiple facets of the customer service industry would be advantageous for this role.

Overview

16
16
years of professional experience

Work History

Custodial Corrections Officer

Queensland Corrective Services
02.2023 - 08.2023

Enforcement Administration Officer

New Plymouth District Council (NZ)
12.2022 - 03.2023

Call Centre Representative

Nitel Sotware Company
05.2022 - 02.2023

Sales Assistant

French Connection
01.2015 - 01.2017

Concession Manager

David Lawrence
01.2012 - 01.2015

Administrative Manager

Jumpstart Preschool
01.2008 - 01.2012

Skills

  • Administrative Support
  • Customer Relations
  • Data Entry
  • Customer Service
  • Verbal and written communication
  • Security Procedures
  • Relationship building and management
  • Assertiveness
  • Motivational Skills
  • Conflict resolution skills

Volunteering Misc Education

  • Current First Aid/CPR Certificate QUALIFICATIONS
  • Former member of the QLD SES
  • Team leader for Drug ARM Australasia Outreach Program
  • Schoolies – DRUGARM – 2018/2019
  • Current holder of a Blue Card

Education And Qualifications

  • Certificate III in Investigative Services (AUSTRALIA)
  • School Certificate in English, Mathematics, Geography and Home Economics (NZ)
  • Sixth Form Certificate (NZ)
  • Intro to Tourism and Hospitality Certificate (NZ)
  • Friedmans Group Customer and Service Selling Certificate

References

  • Mimie Van der Merwe, Enforcement Coordinator Team Leader, +64274404488, mimie.VanderMerwe@npdc.govt.nz
  • Brooke Lawrie, Nitel Supervisor, 0401573416

Timeline

Custodial Corrections Officer

Queensland Corrective Services
02.2023 - 08.2023

Enforcement Administration Officer

New Plymouth District Council (NZ)
12.2022 - 03.2023

Call Centre Representative

Nitel Sotware Company
05.2022 - 02.2023

Sales Assistant

French Connection
01.2015 - 01.2017

Concession Manager

David Lawrence
01.2012 - 01.2015

Administrative Manager

Jumpstart Preschool
01.2008 - 01.2012
Ayshia Collins