Summary
Overview
Work History
Education
Skills
Timeline
Generic

Azalias Bukuru

Hilton ,WA

Summary

Proven Support Worker and Customer Service Attendant with a track record of enhancing client wellness and customer satisfaction at VenuesLive. Specializes in emotional support and complaint resolution, achieving significant improvements in client and customer experiences. Excels in fostering health and safety awareness, alongside building strong rapport with diverse individuals. Dedicated Social Worker provides exceptional professional care and implements appropriate interventions. Utilizes variety of resources to identify unique needs and assist vulnerable populations. Adept at establishing strong rapport with individuals from diverse backgrounds.

Overview

1
1
year of professional experience

Work History

Support Worker

A Relative
13A Cambey Way
07.2023 - 10.2023
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Helped clients manage and reach individual goals, supporting independent progression and social skills.
  • Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
  • Transported clients to appointments, shopping venues and entertainment events according to determined schedule.

Optus Stadium Customer Service Attendant

VenuesLive
333 Victoria Park Dr, Burswood WA 6100
07.2022 - 07.2023
  • Enhanced customer satisfaction by consistently providing prompt and courteous service.
  • Contributed to a positive work environment by collaborating with colleagues in addressing challenging situations as a cohesive team.
  • Resolved customer complaints effectively, ensuring a positive experience and maintaining loyalty.
  • Provided support during peak hours, contributing to smooth operations and minimal wait times for customers.
  • During my time as a customer service attendant at Optus stadium, i was responsible for ensuring a positive experience for all patrons. I provided assistance and information to guests, handled inquires, and resolved issues to enhance their overall satisfaction. additionally i worked collaboratively with colleagues to maintain a high standard of service and contribute to the smooth operation of events

Education

Certificate III Health Service Assistant - Nursing

My Flex Health - Perth
27 Brewer St, Perth WA 6000
12.2024

Melville Senior High Schoo
Senior High School, 18 Potts St, Melville WA 6156
10.2021

Skills

  • Daily living support
  • Housekeeping tasks
  • Health and safety awareness
  • Emotional Support
  • building rapport
  • complaint resolution
  • customer relations

Timeline

Support Worker

A Relative
07.2023 - 10.2023

Optus Stadium Customer Service Attendant

VenuesLive
07.2022 - 07.2023

Certificate III Health Service Assistant - Nursing

My Flex Health - Perth

Melville Senior High Schoo
Azalias Bukuru