Barbara Baratta
Rowville
Summary
Have been working with Family Business during my Son's younger years, now in High School. Seeking the opportunity to return to work. Demonstrates a keen attention to detail and a friendly, positive attitude. Strong communication, and teamwork skills, with proven ability to quickly adapt to new environments. Ability to work well with others and on own initiative.
Overview
39
39
years of professional experience
Work History
Administrator
White Classic Jags (Family Business)
04.2010 - Current
- Liaising with Drivers & Clients
- Bookings of Cars for Weddings
- Time Management for bookings
- Up keep of Cars
Sales Assistant
David Jones
04.2002 - 03.2010
- Managed inventory and maintained an organized store environment, reducing stock discrepancies and enhancing visual appeal.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Collaborated with team members to achieve a cohesive and efficient store environment.
- Met and exceeded sales targets consistently, contributing to overall team success.
- Trained new hires on company policies, procedures, sales tactics helping them integrate seamlessly into the team.
- Executed visual merchandising strategies to attract customers and drive sales.
- Updated product displays regularly, keeping store appearance fresh and appealing.
- Managed efficient cash register operations.
- Engaged in friendly conversation with customer to better uncover individual needs.
Store Manager
Hi-Clean Dry Cleaners
09.1999 - 03.2002
- Opening and closing store
- Customer service
- Book Keeping
- Garment Inspection
- Pressing Garments
Sales Assistant
Novat Footwear INT.PTY.LTD
12.1998 - 08.1999
- Shoe sales & fittings
- Organising Orders for shoe retailers
- Answering phone queries
- Invoicing & Banking
Sales Assistant
Coles Myer - Fosseys PTY. LTD
11.1985 - 08.1998
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Met and exceeded sales targets consistently, contributing to overall team success.
- Trained new hires on company policies, procedures, sales tactics helping them integrate seamlessly into the team.
- Provided exceptional customer service, ensuring repeat business through personalized shopping experiences.
- Identified upselling opportunities, contributing to increase in average transaction value.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Education
Retail
Western Metropolitan College of TAFE
Melbourne, VIC01-1994
Skills
- Multitasking and organization
- Attention to detail
- Customer service
- Friendly and positive
- Complex Problem-solving
- Cash handling
- Data entry
- Visual merchandising
Timeline
Administrator
White Classic Jags (Family Business)
04.2010 - Current
Sales Assistant
David Jones
04.2002 - 03.2010
Store Manager
Hi-Clean Dry Cleaners
09.1999 - 03.2002
Sales Assistant
Novat Footwear INT.PTY.LTD
12.1998 - 08.1999
Sales Assistant
Coles Myer - Fosseys PTY. LTD
11.1985 - 08.1998
Retail
Western Metropolitan College of TAFE
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