Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Beatrice Boaduwaa Nkornu

Kewdale

Summary

Performance-driven and action-oriented professional manager with a proven track record of consistently exceeding objectives and targets. Ten years of experience in marketing, brand promotion, customer relations, sales, and retail, bringing a wealth of expertise to any organization. Thrives in fast-paced business environments and excels as an effective team player. Strong leadership skills and problem-solving abilities dedicated to streamlining operations, reducing costs, and promoting organizational efficiency. Independent decision-making and sound judgment positively impact company success. Experience as a Shift Manager has honed the ability to ensure smooth operations and deliver high-quality, efficient service that satisfies customers. Proactively solves problems and keeps team members on task.

Overview

15
15
years of professional experience

Work History

Shift Manager

Bootlegger (The Place for Jeans)
10.2023 - 07.2024
  • Assist Management in achieving profit goals by business metrics
  • Assist in setting clear expectations and holding associates accountable
  • Ensure associates are aware of daily, weekly and monthly productivity goals
  • Priorities, meet deadlines, and manage time effectively and efficiently
  • Effectively delegate tasks to associates and follow up in a timely and professional manner
  • Monitor associates by ensuring floor and break coverage
  • Control inventory shrinkage by ensuring all customers receive excellent service
  • Maintain store operational standards by ensuring accurate, timely processes such as opening and closing, markdowns, POS transactions and forms, transfers etc
  • Human resource duties
  • Assist management by maintaining brand integrity through visual merchandising by leveraging store presentations to drive sales
  • Train, develop and direct associate in maintenance and execution of visual and merchandising standards consistently

Sales Associate

La Vie en Rose (Bras, panties, lingerie etc)
08.2023 - 09.2023
  • Meet and exceed individual sales goals
  • Provide excellent customer experience that is consistent with company philosophy
  • Control inventory
  • Maintain store operations standards
  • Stay current and adapt and respond to digital technologies and requirements
  • Provide timely and accurate communication to store manager
  • Communicate well at all levels and across functions/companies
  • Promote respect, honesty and fairness amongst associates
  • Complies and enforces all loss Prevention procedures, policies, controls, training and administration
  • Assist the Management team by maintaining brand integrity
  • Stock and replenish the store by ensuring merchandise is unpacked and properly placed on the sales floor
  • Develop merchandise and trend knowledge

Sales Associate

Bootlegger (The Place for Jeans)
06.2023 - 09.2023
  • Meet and exceed individual sales goals
  • Provide excellent customer experience that is consistent with company philosophy
  • Control inventory
  • Maintain store operations standards
  • Stay current and adapt and respond to digital technologies and requirements
  • Provide timely and accurate communication to store manager
  • Communicate well at all levels and across functions/companies
  • Promote respect, honesty and fairness amongst associates
  • Complies and enforces all loss Prevention procedures, policies, controls, training and administration
  • Assist the Management team by maintaining brand integrity
  • Stock and replenish the store by ensuring merchandise is unpacked and properly placed on the sales floor
  • Develop merchandise and trend knowledge

Marketing Officer (Travel Insurance)

Prudential Life Insurance Ghana
09.2018 - 11.2022
  • Plan, prepare and manage the Travel Insurance portfolio
  • Introduce diverse business channels to sell business and products
  • Work with the compliance team, to license all travel insurance agents
  • Prepare weekly, monthly and yearly reports of sales made against sales target
  • Devise marketing campaigns with the marketing team
  • Organize a calendar of marketing events, such as dinners, promotions, exhibitions, product launches, workshops etc
  • Represent the company at events
  • Undertake market research and establish the best way to reach target groups
  • Write, edit and proofread marketing material for use in different channels
  • Develop and communicate through the organization's CRM (Customer Relationship Management) system
  • Coordinate with outside agencies, for example travel and tour businesses, schools to market our Travel Insurance policies
  • Create Incentive packages for all my Travel and Tour Agents to help boost sales
  • Supervise marketing assistants and coordinators
  • Analyze the impact of marketing campaigns and prepare measurement reports

Snr. Sales Executive

EIB Network (Live91.9fm)
02.2016 - 08.2018

Marketing Manager

Sai Services Ghana
03.2015 - 07.2015

Sales Executive

Freelance
08.2014 - 03.2015

Office Administrator

EIB Network (Starr103.5fm)
01.2013 - 01.2014

Customer Service Personnel

Colormax Ghana Ltd.
01.2010 - 01.2012

Education

PBD - Tourism Experience Management

Thompson Rivers University
Kamloops, British Colombia

BSc - Marketing

University of Professional Studies

Diploma - Marketing

Institute of Professional Studies

Skills

  • Rostering
  • Retail Sales Operation
  • Client Relationships
  • Creativity, Innovation, Adaptability
  • Leadership and Managerial Skills
  • Multi-Tasking
  • Cash handling
  • Decision-making
  • Customer service focus
  • Employee training
  • Workplace safety
  • Staff motivation

Accomplishments

  • Resolved product issue through consumer testing.
  • Achieved top performer status by building meaningful connections with customers and accurately and efficiently provide customized shopping experiences.
  • Achieved more in- store visits through effectively helping with ensuring the store was visually pleasing and maintained store standards .
  • Collaborated with team of three member in the development of running the store smoothly if other team member could not make it to work. This resolved short staff situations.

Timeline

Shift Manager

Bootlegger (The Place for Jeans)
10.2023 - 07.2024

Sales Associate

La Vie en Rose (Bras, panties, lingerie etc)
08.2023 - 09.2023

Sales Associate

Bootlegger (The Place for Jeans)
06.2023 - 09.2023

Marketing Officer (Travel Insurance)

Prudential Life Insurance Ghana
09.2018 - 11.2022

Snr. Sales Executive

EIB Network (Live91.9fm)
02.2016 - 08.2018

Marketing Manager

Sai Services Ghana
03.2015 - 07.2015

Sales Executive

Freelance
08.2014 - 03.2015

Office Administrator

EIB Network (Starr103.5fm)
01.2013 - 01.2014

Customer Service Personnel

Colormax Ghana Ltd.
01.2010 - 01.2012

BSc - Marketing

University of Professional Studies

Diploma - Marketing

Institute of Professional Studies

PBD - Tourism Experience Management

Thompson Rivers University
Beatrice Boaduwaa Nkornu