Summary
Overview
Work History
Education
Skills
Timeline
Generic

Belinda Smale

Dungog,NSW

Summary

Organised, dependable and successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

18
18
years of professional experience

Work History

School Administration Officer, Casual

NSW Department Of Education
Airds High School
02.2023 - Current
  • Adhoc Administration Tasks
  • Manage Email and Telephone Correspondence with families and external stake holders
  • Sick Bay
  • Print Room
  • Student Attendance
  • Invigilating

Hospitality Assistant

Mount Annan Christian College
Mount Annan, NSW 2567
09.2023 - 09.2024
  • Food Preparation and Handling
  • Order management and processes
  • Service and Cash Handling including Eftpos
  • Catering
  • TAS assistance in the secondary college
  • Cleaning

Administration Support Officer

Campbelltown City Council
Campbelltown, NSW 2560
09.2006 - 09.2023
  • Provided personal assistance and all administrative management and support to the Facilities Maintenance Coordinator and team
  • Managed incoming correspondence effectively by sorting mail, directing calls, and responding promptly to emails from residents and internal staff.
  • Ensured compliance with local government policies and regulations by maintaining up-to-date records in an electronic management system
  • Increased customer satisfaction through timely responses to inquiries and effective communication with clients.
  • Customer Service in a call centre environment as well as over the counter face to face
  • Cash and payment handling including online and eftpos
  • Facilitated internal communications between departments to ensure accurate information sharing and collaboration on projects.

Education

Certificate IV - Customer Contact

Academy Holdings
Sydney, NSW
06.2010

Certificate III - Business Administration

Macarthur Group Companies
Campbelltow, NSW
12.2006

High School Certificate -

Camden High School
Camden, NSW
11.2003

Skills

  • Problem-solving abilities
  • Active Listening
  • Customer Relations
  • Computer Proficiency
  • Professional telephone demeanour
  • Administrative Support
  • Microsoft Office Suite
  • Building rapport
  • Brand representation
  • Payment Processing

Timeline

Hospitality Assistant

Mount Annan Christian College
09.2023 - 09.2024

School Administration Officer, Casual

NSW Department Of Education
02.2023 - Current

Administration Support Officer

Campbelltown City Council
09.2006 - 09.2023

Certificate IV - Customer Contact

Academy Holdings

Certificate III - Business Administration

Macarthur Group Companies

High School Certificate -

Camden High School
Belinda Smale