Ben Warren
Findon,South Australia, SA
Summary
Successful Customer Service Assistant with years of experience addressing customer requests and concerns. Expert at providing relevant information and options to successfully resolve issues. Upbeat and energetic handling difficult situations through resourcefulness and adaptability. Great at cultivating happy relationships with customers and workers. Quick learner and always willing to pay attention, listen and try my best at anything that's in front of me
Overview
7
7
years of professional experience
Work History
Customer Service Assistant
Drakes Supermarkets
10.2016 - Current
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Collaborated with team members to improve overall customer experience and boost company reputation.
- Managed customer complaints effectively, offering solutions that exceeded expectations.
- Provided exceptional support during peak hours as well as holidays and special events.
- Developed strong relationships with customers, establishing trust and loyalty through attentive service.
- Investigated and resolved customer inquiries and complaints quickly.
- Quick and attentive learner able to implement new policy changes and company promotions
- Created happy work environments and positive relationships with other workers
Construction Labourer
EIR Group
01.2022 - 04.2022
- Improved project efficiency by effectively coordinating and managing construction tasks among team members.
- Reduced safety incidents by implementing proper training programs and enforcing strict adherence to safety guidelines.
- Enhanced client satisfaction with timely completion of construction projects.
- Maintained high-quality standards for all completed work, leading to positive client feedback and repeat business opportunities.
Education
Henley High School
Skills
- Complaint Resolution
- Payment Processing
- Cash Handling
- Effective Communication
- Time Management
- Computer Literacy
- Problem Solving
- Customer Service
- Calm Under Pressure
- Physically Fit and Capable
Additional Information
Date of Birth: 16/11/2001
Timeline
Construction Labourer
EIR Group
01.2022 - 04.2022
Customer Service Assistant
Drakes Supermarkets
10.2016 - Current
Henley High School
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