Benitto Rae Gonzales
Kirrawee,NSW
Summary
Proactive Personal Care Assistant with skill for building client rapport through tact and compassionate communication. Committed to addressing client needs and building foundation of habits to increase comfort and independence.
Overview
4
4
years of professional experience
Work History
Care Service Employee
St. Vincent’s Care Services- Heathcote
03.2024 - Current
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
Health Assistant in Nusing
St. Vincent's Hospital Melbourne
08.2022 - 03.2024
- Demonstrated strong teamwork skills by collaborating with staff members to coordinate patient care and optimize workflow efficiency.
- Facilitated smooth communication between patients and healthcare providers, addressing concerns, and clarifying treatment plans.
- Increased patient satisfaction scores through attentive listening skills and prompt resolution of issues or complaints.
Disability Support Worker
Nurse Next Door Home Care Services
07.2020 - 12.2022
- Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
- Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
Personal Care Assistant
St. Vincent's Care Services- Hawthorn
09.2021 - 01.2022
- Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Education
Certificate III - Pathology Collection
Southern Cross Education Institute
North Melbourne, VIC 09.2024 -
Advanced Diploma - Leadership And Management
Academia International
Melbourne, VIC12.2021
Certificate IV - Ageing Support
Academia International
Melbourne, VIC12.2020
Certificate III - Individual Support
Academia International
Melbourne, VIC07.2020
Skills
- Strong Communication Skills
- Vital signs monitoring
- Patient Care Coordination
- Patient Confidentiality Maintenance
- Problem-solving abilities
- Time Management
- Calm and Effective Under Pressure
- Caring and Empathetic
- Documenting and Recording Information
Timeline
Certificate III - Pathology Collection
Southern Cross Education Institute
09.2024 -
Care Service Employee
St. Vincent’s Care Services- Heathcote
03.2024 - Current
Health Assistant in Nusing
St. Vincent's Hospital Melbourne
08.2022 - 03.2024
Personal Care Assistant
St. Vincent's Care Services- Hawthorn
09.2021 - 01.2022
Disability Support Worker
Nurse Next Door Home Care Services
07.2020 - 12.2022
Advanced Diploma - Leadership And Management
Academia International
Certificate IV - Ageing Support
Academia International
Certificate III - Individual Support
Academia International