Bhawna Jangra
Adelaide,SA
Summary
Dynamic retail professional with extensive experience at Pop Phones, excelling in product knowledge and customer engagement. Proven ability to enhance sales through effective visual merchandising and team collaboration. Recognized for adaptability and strong communication skills, consistently delivering exceptional customer service and driving inventory management success.
Overview
4
4
years of professional experience
2
2
years of post-secondary education
Work History
Retail Sales Assistant
Pop phones
Salisbury Plain, SA
12.2024 - Current
- Assisted customers in selecting mobile devices and accessories.
- Provided product demonstrations to enhance customer understanding.
- Maintained inventory levels and organized stock displays.
- Managed cash register operations using POS system and processed sales and returns.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Collaborated with team members to enhance customer experience.
- Maintained thorough knowledge of store merchandise, current sales, and promotions.
Retail Consultant
Cytac computers
Ludhiana, Punjab
06.2021 - 08.2024
- Advised customers on product selection and features to enhance satisfaction.
- Trained new staff on sales techniques and customer service standards.
- Managed inventory levels, ensuring adequate stock of popular products.
- Collaborated with team members to develop promotional strategies and displays.
- Maintained accurate inventory records by regularly conducting stock counts and restocking items as needed.
- Participated in team meetings with other retail consultants to discuss upcoming initiatives or strategies.
- Demonstrated knowledge of product features and benefits when responding to inquiries from potential buyers.
Education
Bachelor of Arts -
Govt. College For Girls
Ludhiana, Punjab 08.2019 - 08.2021
Skills
- Product knowledge
- Point of sale operation
- Inventory management
- Visual merchandising
- Brand awareness
- Positive and professional
- Trend awareness
- Customer engagement
- Opening and closing procedures
- Adaptability to change
- Effective communication
- Team collaboration
Languages
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Punjabi
Proficient (C2)
C2
Timeline
Retail Sales Assistant
Pop phones
12.2024 - Current
Retail Consultant
Cytac computers
06.2021 - 08.2024
Bachelor of Arts -
Govt. College For Girls
08.2019 - 08.2021