Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Binita NEUPANE

36-44 John Street, Lidcombe ,NSW

Summary

Well-qualified service skills, familiar with skills and abilities needed to succeed. Possessing strengths in task prioritization and customer service. Ready to leverage training and experience to take on new professional challenges.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Customer Service Assistant

Woolworths
08.2022 - 07.2023
  • Maintained clean and organized work environment to maintain customer safety.
  • Built strong relationships with customers and colleagues by providing friendly and personable service.
  • Organized and scheduled customer orders to appropriate departments.
  • Collaborated with other departments to guarantee customer satisfaction.
  • Utilized problem-solving skills to address customer queries and complaints.
  • Answered customer questions about product availability and shipment times.
  • Refunded money and adjusted bills to resolve customer service or billing complaints.

Customer Service

Kurtosh Cafe
03.2022 - 07.2023
  • Handled calls promptly and with courteous professionalism.
  • Processed orders, service requests and applied information to customers.
  • Completed call documentation while speaking with customers.
  • Dealt with customer with respect and resolved customer inquires and complaints quickly.
  • Delivered prompt service to prioritize customer needs.

Education

Early Childhood Education And Care -

TAFE
NSW

Skills

  • Cash Register Operations
  • Loss Prevention Goals Monitoring
  • Cash Handling
  • Staff Training

Certification

Best customer service award of the month.

Timeline

Customer Service Assistant

Woolworths
08.2022 - 07.2023

Customer Service

Kurtosh Cafe
03.2022 - 07.2023

Early Childhood Education And Care -

TAFE

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Binita NEUPANE