Binod Adhikari
Adelaide,SA
Summary
Dedicated Customer Service Specialist with ability to priorities and multitask in a fast-paced work environment. Successfully works as part of a team to achieve personal and business objectives. Known to successfully handle escalated customer support issues. Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
1
1
Certification
Work History
Customer Service Representative/Kitchen Hand
Khukuri Adelaide
Adelaide, SA
09.2023 - Current
- Identified areas of improvement in customer service processes and suggested changes accordingly
- Assisted cooks in preparing meals by washing vegetables and fruits, cutting meats and other tasks as needed
- Cleaned dishes, pots, pans, and utensils
- Demonstrated excellent communication skills in resolving product and consumer complaints.
Cafe All Rounder/Customer Service Representative
Exchange Cafe
Adelaide, SA
09.2023 - 01.2024
- Provided excellent customer service to resolve customer complaints in a timely manner
- Answered customer inquiries and provided accurate information regarding products and services
- Developed strong relationships with customers by providing personalized assistance and support
- Tracked orders from start to finish to ensure timely delivery of goods or services.
Education
Bachelor’s in accounting -
Torrens university Australia
Skills
- POS Systems
- Espresso Machine Operation
- Active Listener
- Opening and Closing Duties
- Data Collection
Certification
Certificate in Barista
Personal Information
Title: Café all-rounder/ Customer service
Timeline
Customer Service Representative/Kitchen Hand
Khukuri Adelaide
09.2023 - Current
Cafe All Rounder/Customer Service Representative
Exchange Cafe
09.2023 - 01.2024
Bachelor’s in accounting -
Torrens university Australia
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