Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Amer Dhieu

South Ripley,Australia

Summary

Compassionate Foster and Kinship Care Practitioner and Mental Health Recovery Specialist with six plus years in Mental Health, Youth Work, Foster and Kinship Care, Aged and Disability sector. I have wealth of experience and knowledge in case management/ Case Work and case work. Expert in Crisis and Early intervention, AOD and Forensic Mental Health Case Work, Psychosocial and Risk Assessment, Case and Rehabilitation Planning. I specialise in the delivery of Recovery Orientated Practice, Personal Centred and Strength-based approaches. Highly dedicated to teamwork and currently Case Managing over Twenty Seven Caseloads of Foster and Kinship Carers within the Child Safety System.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Foster and Kindship Care Practitioner

Mercy Community Services
08.2022 - Current
  • Supporting over 27 caseloads of Foster and Kinship Carers through Case Work.
  • Participate in recruitment and onboarding of new Foster Carers
  • Co-deliver Foster carers pre-service and in-service training ensuring the completion of all orientation modules.
  • Undertaking and conducting all Initial, Renewal and Provisional Foster and Kinship Carer Assessments.
  • Work in collaboration with Child Safety Officers around Case Planning and Placement Agreement.
  • Supports each carer entity to provide care that meets the Statement of Standards and the Charter of Rights for a Child in Care.
  • Monitor and ensure that foster and Kinship carers are providing care to children in Child Safety System that is consistent with the principles of the Act, the safety, and child wellbeing.
  • Support Foster, Kinship Carers and biological families to provides effective care required to meet the specific goals of a placement, Case Plan and provides the broader, general development of a child.
  • Identify specific needs of foster carers and children in Child Safety System and advocate for funding and support service from department to ensure placement is stable.
  • Assists and case manage family contact between children and their biological families in collaboration with Child safety Officers.
  • Participate in all Practice Panel as well as the Reunification of Children with their biological families.
  • Supports the education of out of home children and liaison with schools to prevents placement breakdown.
  • Case Manage Intake, Placement and referrals process in coordination with PSS/Department.
  • Participate on the on call roster, on call handover with Child Safety After Hours.
  • Participate in Inter Agency meetings and organise Interagency Training Calenders.
  • Ensure all assessments, case notes, Home Visits Records, training Certificate, departmental meetings Minutes and other responsibilities/ deadlines are met and recorded on CMS.
  • Ensure all Carers Certificate of Approval, Blue Cards and Adult Household Membership forms are updates within the legal timeframe.
  • Assessing complex and extreme needs of children within Child safety System & developing and implementing individual case plans and Placement Agreement.
  • Establish sound working relationships and cooperative arrangements with foster and kinship carers, government and non-government agencies, community groups and any other stakeholders
  • Attend Departmental and other meetings as directed

Mental Health Recovery Specialist

Richmond Fellowship Queensland
07.2019 - 06.2022


  • Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning.
  • Develop Client safety assessment within recovery framework for the best recovery results.
  • Assist clients to access information, and connect them to services and groups of interest and benefit
  • Develop a Recovery Action Plan to guide support and goal setting Conduct client risk assessment to ensure safety measures are in place for best practice
  • Link client with social services that help them participate in and contribute to community life.
  • Provided comprehensive case management services, develop case plans and connected clients and families to appropriate resources.
  • Assist client to get back into paid and voluntary employment and educational opportunities
  • Advocate and help client to access NDIS Access Request and Centrelink Benefit.
  • Coordinated referrals for addiction services based on individual client needs and preferences.
  • Utilized recovery framework model and strength-based approaches to promote adherence to case plans and personal recovery plan
  • Determined eligibility and suitability for programs by performing client intake interviews and psycho-social assessments.
  • Maintained high level of client confidentiality, following strict guidelines and recommendations.
  • Documented progress in treatment plans, educational and recreational activities and maintained updated case records.
  • Offered support and direction to families and coordinated with court system and other community agencies for treatment.
  • Participated in court proceedings by making recommendations for permanency planning and providing expert testimony.
  • Displayed sensitivity to cultural and linguistic needs of clients and families served.
  • Provide housing assistant to clients at risk of homelessness
  • Coordinated discharge of clients with outside healthcare resources and formulated individualized service plans with both long-term and short-term goals.

Community Mental Health Practitioner

Mind Australia
05.2018 - 03.2022
  • Conducted assessments to determine individual needs and developed personalized care plan to address stated objectives.
  • Recorded patient progress and treatment recommendations to be shared with medical providers, psychiatric consultants and other treating providers.
  • Educated patients about common mental health and substance abuse disorders to facilitate understanding of treatment options.
  • Directed family-centered, strengths-based, culturally competent and individualized intakes and assessments.
  • Offered and documented treatment consent forms in client health records.
  • Delivered client assessments for those struggling with addiction or relationship issues and implemented strategies based on client needs.
  • Observed and monitored client behavior and responses to treatment.
  • Utilized positive uncertainty and multi-systemic family systems therapy to encourage clients and help to handle ambiguity, accept inconsistencies and trust intuition in decision-making.
  • Worked collaboratively with other mental health professionals to provide consistent care and minimize diversion.
  • Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning.
  • Provided comprehensive case management services, created treatment plans and connected clients and families to appropriate resources.

Residential Care Worker

Stride
04.2016 - 08.2018
  • De-escalated destructive and impulsive young person behavior by assisting in finding positive alternate outlets.
  • Completed clear and concise documentation of young person behavior and actions.
  • Taught clients to relate socially through use of daily routines and activities.
  • Utilized system model to teach young person life skills in accordance with individualized case plans.
  • Aided with crisis intervention by redirecting negative behaviours and offering peer counseling.
  • Attended treatment team meetings to discuss young person's mental and behavioural progress.
  • Assisted young person with obtaining resources such as food, clothing and shelter.
  • Liaised with parents of young person and community leaders to organize youth empowerment programs and activities.
  • Recorded client information on Case Note and progress Note, accurately indicating suicidal precautions, sleep flow and other behaviours of concern.

Education

Master of Arts - Women Studies

Flinders University
Adelaide, SA
07.2022

Certificate IV in Mental Health

Kelly's College International
Brisbane, QLD
11.2018

Master of International Relation - Human Right And International Security

Griffith University
Brisbane
11.2014

Bachelor of Social Science - Psychology And Human Services

Christian Heritage College
Brisbane, QLD
12.2012

Skills

  • Interdisciplinary collaboration
  • Client needs assessments
  • Interviewing skills
  • Crisis Intervention
  • Referrals and networking
  • Substance abuse treatments
  • Psychosocial assessments expert
  • Life skills development
  • Analytical thinking
  • Confidential case documentation
  • Teen substance abuse training
  • Functional Behavioral Assessments (FBA)
  • Strengths-based solution-focused therapy
  • Behavioral Intervention Plans (BIP)
  • Solution-based interventions

Accomplishments

  • Demonstrated outstanding case management and dedication to clients as evidenced by repeated Exceeded Expectation remark in performance appraisal throughout tenure.
  • Managed a caseload of between twelve and fourteen individuals in Mental Health and twenty Seven Case Load of families and young people in Child Safety System.
  • Competed and submitted five successful INDIS applications and three DSP applications that help clients win fundings geared toward their recovery and enhance their access to clinical and social services
  • Submitted two successful housing application to Department of Housing with great results
  • Re-home over seven clients at risk of homelessness by helping them find shelters and rent in private sector.
  • Help vulnerable clients appointed public guardians and public trustee to assist with managing finance and decision making.
  • Help built a close knitted team of four housing specialists that achieve great results in providing housing supports
  • Assessed and successfully recruited seven Foster and Kinship carers within the first year of joining Mercy.
  • Successfully participate in Reunification of five siblings group and exiting them out of Child Safety System.

Certification

Current Positive Notice (Blue Card)

Open Queensland Driving License

Current First Aid and CPR Certificate.

Current Yellow Card.

Covid 19 Vaccination Certificate

Referees

Mercy: Maria Owen: 0411827664

RFQ: Megan: 0431060630

Stride: Grant: Mobile: 0428765268 Email:Grantwilliams7@hotmail.com

Mind Australia Co-worker: Sue Mayers: 0481114788


Timeline

Foster and Kindship Care Practitioner

Mercy Community Services
08.2022 - Current

Mental Health Recovery Specialist

Richmond Fellowship Queensland
07.2019 - 06.2022

Community Mental Health Practitioner

Mind Australia
05.2018 - 03.2022

Residential Care Worker

Stride
04.2016 - 08.2018

Master of Arts - Women Studies

Flinders University

Certificate IV in Mental Health

Kelly's College International

Master of International Relation - Human Right And International Security

Griffith University

Bachelor of Social Science - Psychology And Human Services

Christian Heritage College

Current Positive Notice (Blue Card)

Open Queensland Driving License

Current First Aid and CPR Certificate.

Current Yellow Card.

Covid 19 Vaccination Certificate

Referees

Mercy: Maria Owen: 0411827664

RFQ: Megan: 0431060630

Stride: Grant: Mobile: 0428765268 Email:Grantwilliams7@hotmail.com

Mind Australia Co-worker: Sue Mayers: 0481114788


Amer Dhieu