Caitlyn Palmer
Gracemere ,QLD
Summary
Mature Worker offering a vast background of skills, and a strong ability to providing vulnerable individuals with care to improve quality of life. Polished in person centered support and understanding of individual rights.
Warm and friendly professional committed to providing the best possible support and care to individuals I interact with.
Hardworking and Ambitious employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. An employee that will provide a new outlook on a situation and quickly master new skills as required to enhance organizational standards. Strong drive to succeed in all fields of work.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Support Coordinator
Mercy Community Services
Rockhampton, QLD
01.2022 - 01.2024
- Coordinate NDIS plans, and undertake necessary actions to increase a person's capacity under the National disability Insurance Scheme.
- Deliver support coordination in a culturally appropriate and safe manner.
- Identify risk factors, recognize and reduce vulnerabilities of the participants.
- Monitor NDIS plan funding in line with participant goals, to ensure accurate expenditure of funds.
- Deliver specialist support coordination in line with NDIS Quality and safeguards commission.
- Conduct home and community visits inline with risk assessments, policy and procedures.
- Maintain compliance, uphold code of conduct.
- Maintain an up to date knowledge with NDIS guideline, rules and responsibilities.
Registered Nurse
Kalwun Development Corporation
Gold Coast , QLD
06.2013 - 12.2022
- Administered oral, IV and intra-muscular medications and monitored patient reactions.
- Updated charts throughout shifts with current, accurate information to maintain strict recordkeeping standards.
- Provided patient and family health education focusing on self-management, prevention and wellness.
- Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
- Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
- Interpreted and evaluated diagnostic tests to identify and assess patient's condition.
- Trained and mentored new RNs on best practices, hospital policies and standards of care.
- Assessed, planned, implemented and evaluated nursing care for assigned patients.
- Referred patients to specialized health resources or community agencies to furnish additional assistance.
- Coordinated discharge planning activities including arranging follow up appointments or referrals for additional services.
- Maintained thorough, accurate and confidential documentation in electronic medical records.
- Actively participated in quality improvement initiatives within the department.
- Participated in multidisciplinary team meetings to discuss patient care plans.
- Demonstrated knowledge of current trends in nursing practices by attending continuing education classes or seminars.
- Adhered to infection control procedures to facilitate safe, clean patient environment.
- Provided patient care and education to patients with chronic illnesses.
- Assessed patient needs, prioritized treatment, maintained patient flows and assisted physicians with non-invasive procedures.
- Advocated for patients by supporting and respecting basic rights, values, and beliefs.
- Undertake management responsibility and assisted in this tasks as a senior nurse.
Education
Bachelor of Nursing - Nursing
Southern Cross University
Gold Coast, QLD11-2012
Skills
- Experience with a range of people
- Adapt well to all environments
- Compassionate and hardworking
- Good communicational skills
- Critical thinking
- Leadership skills
- Active listening skills
- Organized
- Customer service skills
- Interpersonal skills
- Management skills
Certification
- ·Registered with AHPRA
- Up to date with all immunisations inclu. COVID/influenza Vaccination
- Current QLD driver’s license
- National Police certificate
- Blue card
- NDIS Clearance (yellow card)
- First response Fire rescue certificate
- First Aid & CPR certificate
References
References available upon request.
Timeline
Support Coordinator
Mercy Community Services
01.2022 - 01.2024
Registered Nurse
Kalwun Development Corporation
06.2013 - 12.2022
Bachelor of Nursing - Nursing
Southern Cross University
- ·Registered with AHPRA
- Up to date with all immunisations inclu. COVID/influenza Vaccination
- Current QLD driver’s license
- National Police certificate
- Blue card
- NDIS Clearance (yellow card)
- First response Fire rescue certificate
- First Aid & CPR certificate
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