Boston Madden
Brisbane,QLD
Summary
A hardworking person able to jump into different roles. Relate well to people of all backgrounds, pick up new skills quickly, and seek every opportunity to make lasting impacts. Reliable and punctual, proven willingness to take on any task to support the team and help the business succeed. Motivated to complete a task to an acceptable standard and with a good attitude toward the work being completed.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Retail Area Manager / Logistics Worker
O'Brien Group Australia, Suncorp Stadium
2022.11 - Current
- Monitored store operations and staff performance to ensure all procedures were followed correctly.
- Evaluated employee performance through direct observation or feedback from customers.
- Provided coaching and guidance to store managers in areas such as customer service, inventory management, loss prevention,payroll processing.
- Resolved customer complaints in a timely manner while remaining professional
Sandwich Artist
Subway
2021.04 - 2023.07
- Provided excellent customer service by addressing inquiries promptly and professionally.
- Assisted in the training of new staff members
- Inspected equipment regularly for proper functioning and sanitation standards.
Work Experience
VIRGIN AUSTRALIA
Brisbane Airport , QLD
2023.06 - 2023.06
- Trusted to handle dangerous tasks/equipment
- Followed detailed instructions while conducting complex repairs on the aircraft.
- Maintained records of all maintenance activities for compliance with FAA regulations.
- Conducted pre-flight inspections to determine if aircraft was ready for flight operations.
- Performed routine maintenance tasks on aircraft, such as cleaning, lubricating, and replacing parts.
Volunteer
St Vincent de Paul Society
2019.01 - 2021.01
- Sorted, tested, and priced donations for sale
- Assisted with fundraising efforts, including event planning and donor outreach.
- Organized and maintained records of volunteer hours and donations.
- Helped with prep, set up, and breakdown of community and public events.
Education
Certificate of Education
The Gap State High School
Brisbane, QLD2023-08
Skills
- Quality Assurance
- Operations Management
- Team Training
- Troubleshooting issues
- Mechanical Aptitude
Certification
- Certificate 1 in Construction, Blue Dog Training - 2022-2023
- Certificate 1 in first aid, TGSHS - 2022
- Certificate 2 in aircraft line maintenance, Aviation Australia - 2022-2023
- Certificate 4 in Aero Skills (Structures and Mechanical), Aviation Australia -2024
Timeline
Work Experience
VIRGIN AUSTRALIA
2023.06 - 2023.06
Retail Area Manager / Logistics Worker
O'Brien Group Australia, Suncorp Stadium
2022.11 - Current
Sandwich Artist
Subway
2021.04 - 2023.07
Volunteer
St Vincent de Paul Society
2019.01 - 2021.01
Certificate of Education
The Gap State High School
- Certificate 1 in Construction, Blue Dog Training - 2022-2023
- Certificate 1 in first aid, TGSHS - 2022
- Certificate 2 in aircraft line maintenance, Aviation Australia - 2022-2023
- Certificate 4 in Aero Skills (Structures and Mechanical), Aviation Australia -2024
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