Vidhi Bhargava
Brisbane
Summary
I am a motivated uni student eagerly willing to provide my service to people. I am a accomplished and determined food service professional and a cashier who believes in providing excellent customer experience. Organized and dependable candidate successful at managing multiple priorities and managing effective time management with a positive attitude. Willingness to take on added responsibilities to meet team goals. Working with The Westin, Brisbane makes me highly determined in enhancing my skills and my service to people.
My main motive to work has always been to serve people and go above their expectations to make them feel contended and happy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Cashier
O Brien Group, Gabba And Suncorp Stadium
2023.11 - Current
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Adhered strictly to loss prevention guidelines, promptly reporting any suspicious activities or discrepancies to management.
- Handled high-pressure situations effectively during peak hours while maintaining a professional demeanor towards customers and colleagues.
Food and Beverage Attendant
The Westin, Marriott
2023.03 - Current
- Processed payments and provided receipts to establish proof of transaction.
- Collaborated with supervisor and servers to discuss logistics and maintain smooth operations.
- Trained new staff members on company policies and procedures.
- Opened, poured and served hot and cold beverages to customers to complement food and dining experience.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Supported and assisted team members in handling guest inquiries and requests and in resolving guest complaints.
Education
Bachelors of Business Management/ Hospitality - Economics
University of Queensland
Brisbane, QLD11.2026
High School Diploma -
St Xavier's Sr. Sec. School
06.2022
Skills
- Policy analysis
- Excel expertise
- Speedy and Efficient
- Critical Thinking
- Data Interpretation
- Coffee Expertise
- Customer Deliveries
- Effective Customer Communication
- Cash Register Operation
- Cash Handling and Management
- Staff Training
Certification
- Licensed: Responsible Service of Alcohol (RSA)
- Licensed: Food Handlers Certificate
Timeline
Cashier
O Brien Group, Gabba And Suncorp Stadium
2023.11 - Current
Food and Beverage Attendant
The Westin, Marriott
2023.03 - Current
Bachelors of Business Management/ Hospitality - Economics
University of Queensland
High School Diploma -
St Xavier's Sr. Sec. School
- Licensed: Responsible Service of Alcohol (RSA)
- Licensed: Food Handlers Certificate
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