Braeden Gow
West End, Townsville,QLD
Summary
Highly motivated Duty Store Manager with 7 years experience , adept in customer service and problem-solving, ensured seamless store operations and positive public relations. Supervised and motivated a team of 25+ staff and supported store management in reaching various KPI’s. Comfortable working alone or with teams to accomplish task on time and to a high standard. Looking to apply my experience and knowledge to my new role.
Overview
11
11
years of professional experience
Work History
Duty Store Manager
Aldi
Sunshine Coast, QLD
10.2017 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with the public
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
Team Leader
Hungry Jack's
Sunshine Coast, QLD
05.2013 - 03.2018
- Supervised team members to confirm compliance with set procedures and quality requirements.
Education
Completed Grade 12 -
Mountain Creek State High School
Mountain Creek, QLD11.2015
Skills
- Customer Service
- Problem-Solving
- Multitasking and Organization
- Friendly and Positive
- Outstanding communication skills
Timeline
Duty Store Manager
Aldi
10.2017 - Current
Team Leader
Hungry Jack's
05.2013 - 03.2018
Completed Grade 12 -
Mountain Creek State High School