Breanna Hanning
Shepparton,VIC
Summary
Accomplished Disability Support Worker with a proven track record at Connect GV, enhancing client engagement and fostering community integration. Demonstrated leadership in supervising teams and mentoring staff to exceed service expectations. Skilled in conflict negotiation and maintaining client confidentiality, encouraging family communication and participant satisfaction.
Overview
15
15
years of professional experience
Work History
Disability Support Worker
Connect GV
Shepparton, VIC
04.2013 - Current
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
- Provided emotional support to clients during challenging times, fostering resilience and coping skills.
- Communicated regularly with family members about client progress, addressing any concerns or questions promptly.
- Enhanced participant engagement by incorporating interactive activities and group discussions in program sessions.
- Monitored participant progress throughout the program, adjusting content delivery as needed to ensure optimal comprehension levels were achieved.
- Identified areas in need of improvement and implemented solutions.
- Assisted clients in reaching personal goals through targeted skill-building activities.
- Promoted a safe and inclusive environment for all clients by enforcing policies and procedures consistently.
- Implemented behaviour management techniques when required for the safety of both clients and staff members involved.
- Kept accurate records for client files and handled related paperwork.
- Collaborated with healthcare providers to drive continuity of care.
- Ran errands to support daily needs of management.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Mentored team members to enhance professional development and accountability in workplace.
- Managed paper and electronic filing systems by routing various documents, taking messages.
- Volunteered to help with special projects of varying degrees of complexity.
Life Style and Leisure Coordinator
Shepparton Aged Care
Shepparton, VIC
11.2009 - 04.2013
- Enhanced participant engagement by incorporating interactive activities and group discussions in program sessions.
- Collaborated with fellow facilitators to create a cohesive and consistent experience across all program offerings.
- Monitored field trips and special events to maintain safety and increase attendee retention.
- Continually updated knowledge in aged care practices by attending professional development courses regularly.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Built strong relationships with clients to deliver emotional support and companionship.
- Enhanced residents'' quality of life by providing compassionate and attentive care.
- Developed trust-based relationships with residents by actively listening to their concerns and demonstrating genuine interest in their lives.
- Organized special events for residents that promoted participation, enjoyment, and community involvement.
Education
Completed Year 10 - High School
Wanganui Park Secondary Collage
Shepparton, VIC01.2009
Certificate III - Aged Care
Partners in Training
Shepparton, VIC12.2009
Certificate IV - Life Style And Leisure
Partners in Training
Shepparton, VIC10.2010
Other Achievements
Skills
- Client Confidentiality
- Individual Support Plans
- Family Communication
- Team Leadership
- Community Integration
- Family liaison
- Worker Supervision
- Conflict Negotiation
Timeline
Disability Support Worker
Connect GV
04.2013 - Current
Life Style and Leisure Coordinator
Shepparton Aged Care
11.2009 - 04.2013
Completed Year 10 - High School
Wanganui Park Secondary Collage
Certificate III - Aged Care
Partners in Training
Certificate IV - Life Style And Leisure
Partners in Training
Other Achievements