Bree O'Connor
Newcastle,NSW
Summary
Talented Manager with expert team leadership, planning and organisational skills built during successful career. Develops employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
8
8
years of professional experience
Work History
People Capability Leader for N01
KFC
01.2024 - Current
- Developed a nurturing work environment for employees, leading to increased satisfaction and retention rates.
RGM
KFC
05.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Managed and motivated employees to be productive and engaged in work.
- Proven ability to learn quickly and adapt to new situations.
ARM KFC Palais
KFC
08.2020 - 05.2023
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Shift Supervisor
KFC
01.2020 - 08.2020
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimising discrepancies in daily reconciliations.
Team Member
KFC Palais
04.2016 - 05.2020
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Developed strong cooperative relationships with coworkers and managers.
Education
MBA - Business Administration
University of Newcastle
Newcastle, NSW10.2024
Graduate Certificate - Business
University of Newcastle
Newcastle, NSW08.2023
Bachelor's of Nursing - Nursing
University of Newcastle
Newcastle, NSW12.2022
Skills
- People Management
- Coaching and Mentoring
- Results driven
- Ambitious and head strong
Timeline
People Capability Leader for N01
KFC
01.2024 - Current
RGM
KFC
05.2023 - Current
ARM KFC Palais
KFC
08.2020 - 05.2023
Shift Supervisor
KFC
01.2020 - 08.2020
Team Member
KFC Palais
04.2016 - 05.2020
MBA - Business Administration
University of Newcastle
Graduate Certificate - Business
University of Newcastle
Bachelor's of Nursing - Nursing
University of Newcastle
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