Brendon Mackie
Central Coast ,Nsw
Overview
1
1
year of professional experience
1
1
Certification
Work History
Youth Officer
Frank Baxter, Youth Justice
08.2024 - Current
- Ensured compliance with state regulations by maintaining accurate records of program activities and participant progress.
- Provided guidance and support to at-risk youth, resulting in decreased truancy rates among program participants.
- Promoted a safe and inclusive environment by enforcing anti-bullying policies and fostering open communication between participants.
- Enhanced youth engagement by developing and executing interactive programs and activities.
Security Officer
NSW Health
11.2023 - Current
- Responded promptly to alarms or calls for assistance from hospital staff or patients, deescalating tense situations when necessary.
- Assisted in emergency situations, providing timely response and coordination with medical staff for patient safety.
- Enhanced hospital security by conducting regular patrols and identifying potential safety hazards.
- Maintained detailed logs of daily activities, incidents, and actions taken during shifts as evidence in potential legal proceedings or investigations.
- Provided exceptional customer service to hospital visitors while maintaining security protocols and procedures.
- Trained new security officers on hospital policies, emergency response plans, and communication strategies.
- Working alongside NSW police and ambulance services
- Responded too fire alarms and control pannels
- Managed access control systems, maintaining accurate records of employee credentials and visitor permits.
Skills
- Youth engagement
- Multicultural sensitivity
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Collaboration and teamwork
- Reliability
- Excellent communication
- Organizational skills
- Active listening
- Decision-making
- Certified in CPR/AED
- Relationship building
- Documentation skills
- Microsoft office
- Self motivation
Certification
Advanced first aid
References
Mark Booth -Wyong hospital
Acting security manager
0417223431
James Hedges Wyong hospital
Security Manager
0416192012
Timeline
Youth Officer
Frank Baxter, Youth Justice
08.2024 - Current
Security Officer
NSW Health
11.2023 - Current
Advanced first aid