Bridget Phoenix Shaw
Treeby,WA
Summary
Experienced customer service professional seeking a position with a company that prioritizes career growth and invests in training and development. A mature, outgoing, and friendly individual with strong communication skills for interacting with customers and team members. Demonstrates exceptional people skills acquired through retail, hospitality, and administration roles.
Overview
6
6
years of professional experience
Work History
Administration Officer
WACHS (Western Australian Country Health Services)
02.2024 - 06.2024
- Provide support to patients
- Uploading Patient information
- Booking Patient appointments
- File Auditing
- Management of phone calls
- Management of Patient files
Administration Officer
Juniper Community Centre
06.2023 - 11.2023
- Provide support to clients
- Management of emails and phone calls
- Filing Invoices
- Organising and ordering office stock
- Management of company documents
- Management of staff attendance
Waitstaff
Crown Towers Poolside
11.2022 - 02.2023
- Collecting different forms of payment and operating POS machines
- Providing detailed customer service
- Delivering food and beverages to customers
- Restocking of fridges
- Recommendation of specials to customers
- Greeting
Café All Rounder
3 Quarters Topped Up
05.2021 - 12.2021
- Providing excellent customer service
- Collecting payments and operating POS machines
- Recommendation of specials to customers
- Food and drink preparation
- Cleaning duties and clearing of tables
- Taking and relaying phone orders to the Kitchen
Café All Rounder
Eat House
01.2021 - 03.2021
- Providing excellent customer service
- Food and drink preparation
- Collecting payment for sales and operating POS machines
- Restocking of produce, food and drink
- Assisting with close of shop after each shift
- Clearing tables and cleaning duties
Waitress
Il Ciao
09.2020 - 01.2021
- Providing excellent customer service
- Waiting tables and taking orders
- Serving food and beverages
- Greeting customers and presenting them with food and beverage lists
- Collecting payments and cash handling
- Clearing tables and cleaning duties
Retail Assistant
Laundromap
03.2019 - 03.2020
- Providing excellent customer service
- Sorting articles of clothing according to type, colour and fabric
- Loading and unloading washing machines
- Ironing and pressing clean articles
- Placing articles on shelves and hanging them for delivery or collection
- Packaging and labelling to prepare for dispatch
- Maintaining cleanliness of work environment
Café All Rounder
Jules Café
07.2018 - 02.2019
- Providing customer service and waiting tables
- Taking orders and relaying them to kitchen staff
- Cleaning tables and returning dishes and cutlery to kitchen
- Re-stocking fridges and serving food and beverages
- Collecting payments for sales and operating POS machines
- Preparing ingredients for cooking and cleaning cooking areas and surfaces
Education
Completed Year 11 - undefined
Cyril Jackson
01.2019
Skills
- Customer service skills
- Interpersonal skills
- Verbal and written communication
- Effective organisation skills
- Time management skills
- Attention to detail
- Cash handling
- Reliable, trustworthy and honest
- Innovative and creative thinking
- Versed in Computer skills including Word and Excel
Hobbies and Interests
Music, Reading, Art, Film / movies, Yoga
Timeline
Administration Officer
WACHS (Western Australian Country Health Services)
02.2024 - 06.2024
Administration Officer
Juniper Community Centre
06.2023 - 11.2023
Waitstaff
Crown Towers Poolside
11.2022 - 02.2023
Café All Rounder
3 Quarters Topped Up
05.2021 - 12.2021
Café All Rounder
Eat House
01.2021 - 03.2021
Waitress
Il Ciao
09.2020 - 01.2021
Retail Assistant
Laundromap
03.2019 - 03.2020
Café All Rounder
Jules Café
07.2018 - 02.2019
Completed Year 11 - undefined
Cyril Jackson
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