Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Bridie Tilse

Mountain View,NSW

Summary

Dynamic Administrator with a proven track record at South Grafton Ex-Servicemen's Club, enhancing operational efficiency through streamlined processes and exceptional customer service. Skilled in data entry and staff management, I fostered a collaborative environment while ensuring accurate payroll processing and effective scheduling, contributing to high levels of member satisfaction and engagement.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Administrator / Gaming Duty Manager

South Grafton Ex-Servicemen's Club
04.2011 - 07.2025
  • Streamlined administrative processes, enhancing efficiency in member services and event coordination.
  • Coordinated scheduling for events, ensuring seamless execution and high customer satisfaction.
  • Managed member inquiries, providing timely responses to enhance engagement and loyalty.
  • Developed and maintained filing systems, improving document retrieval and organisation.
  • Oversaw procurement of office supplies, ensuring cost-effective purchasing practices were followed.
  • Trained new staff on administrative procedures, fostering a collaborative work environment.
  • Maintained accurate documentation of company policies and procedures for easy reference by all employees.
  • Managed human resources functions, including hiring, onboarding, and employee evaluations for optimal team performance.
  • Coordinated with IT department to upgrade software, ensuring all systems were up-to-date and running efficiently.
  • Collected, arranged, and input information into database system.
  • Processed payroll for employees, ensuring timely and accurate payments.
  • Processed vendor invoices with accuracy and attention to detail.
  • Reconciled accounts payable transactions, identifying discrepancies efficiently.
  • Resolved customer inquiries through effective communication and problem-solving techniques.
  • Oversaw daily operations, ensuring compliance with gaming regulations and standards.
  • Managed large sums of cash responsibly, adhering to strict cash handling procedures for security purposes.

Education

High School Diploma -

South Grafton High School
South Grafton, NSW

Skills

  • Customer service
  • Financial accounting
  • Strong attention to detail
  • Recordkeeping and file management
  • Office administration
  • Experienced with MS Office applications
  • Decision-making
  • Staff management
  • Scheduling
  • Bookkeeping
  • Time management
  • Database entry
  • Cash handling and management
  • Payroll processing

Certification

  • Responsible Service of Alcohol
  • Responsible Conduct of Gambling
  • Advanced RCG
  • Anti-Money Laundering



Timeline

Administrator / Gaming Duty Manager

South Grafton Ex-Servicemen's Club
04.2011 - 07.2025

High School Diploma -

South Grafton High School
Bridie Tilse