Dynamic Administrator with a proven track record at South Grafton Ex-Servicemen's Club, enhancing operational efficiency through streamlined processes and exceptional customer service. Skilled in data entry and staff management, I fostered a collaborative environment while ensuring accurate payroll processing and effective scheduling, contributing to high levels of member satisfaction and engagement.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Administrator / Gaming Duty Manager
South Grafton Ex-Servicemen's Club
04.2011 - 07.2025
Streamlined administrative processes, enhancing efficiency in member services and event coordination.
Coordinated scheduling for events, ensuring seamless execution and high customer satisfaction.
Managed member inquiries, providing timely responses to enhance engagement and loyalty.
Developed and maintained filing systems, improving document retrieval and organisation.
Oversaw procurement of office supplies, ensuring cost-effective purchasing practices were followed.
Trained new staff on administrative procedures, fostering a collaborative work environment.
Maintained accurate documentation of company policies and procedures for easy reference by all employees.
Managed human resources functions, including hiring, onboarding, and employee evaluations for optimal team performance.
Coordinated with IT department to upgrade software, ensuring all systems were up-to-date and running efficiently.
Collected, arranged, and input information into database system.
Processed payroll for employees, ensuring timely and accurate payments.
Processed vendor invoices with accuracy and attention to detail.