Brittany Ellison
Rowville
Summary
Versatile venue manager with over 9 years in hospitality, customer service, and support work, adept at fostering team development and strategic operations. Skilled in employee development, inventory management, and social media strategy, enhancing brand visibility and customer satisfaction. Committed to operational excellence and effective communication, aiming to drive growth through innovative problem-solving and leadership.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Support Worker
BallyCara
Doncaster
08.2024 - Current
- Providing compassionate care and assistance to residents at BallyCara, ensuring their daily needs are met with dignity and respect while fostering independence
- Meticulously documenting resident care activities, monitoring health indicators, and implementing personalised support plans to enhance quality of life
- Facilitating daily activities for residents, enhancing their independence while maintaining a safe, respectful environment that promotes dignity and autonomy
Venue Manager
Mackie Cafe
Mulgrave
06.2021 - Current
- Tracked daily sales transactions and invoices for accurate and updated financial reporting
- Managed staff schedules and maintained adequate coverage for all shifts
- Led and directed team members on effective methods, operations, and procedures
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels
- Conducting team meetings and interviews for further staff training
- Managed phone and email correspondence for bookings and enquiries
Holistic Health Coach
Self Employed
08.2022 - 09.2024
- Empowered clients to take control of their own health by providing them with the knowledge and tools necessary for lasting change
- Facilitated coaching sessions to foster support among individuals pursuing wellness goals
Functions Supervisor
The Keystone Restaurant
Wantirna
05.2017 - 06.2021
- Booked large groups for seminars, conferences and other events, providing best available room rates.
- Greeted and assisted guests by gathering information pertaining to reservations or requests.
- Coordinated schedules and timelines for events.
Education
Bachelor of Health Sciences -
Deakin University
Diploma of Mind Body Practitioner -
Mind Body Food Institute
VCE High School Diploma -
Scoresby Secondary College
Skills
- Employee Development
- Microsoft Word, Excel
- Team Leadership
- Customer Service
- Support planning
Certification
- Senior First Aid & CPR certificate
- Responsible Service of Alcohol
- 200hr Yoga teaching training certificate
References
Krysta Tzilantonis
+61416500484
Minh Chau
+61484843996
Mandeep Hansra
+03 8506 0297
Tom Finlay
+61425887387
Timeline
Support Worker
BallyCara
08.2024 - Current
Holistic Health Coach
Self Employed
08.2022 - 09.2024
Venue Manager
Mackie Cafe
06.2021 - Current
Functions Supervisor
The Keystone Restaurant
05.2017 - 06.2021
Bachelor of Health Sciences -
Deakin University
Diploma of Mind Body Practitioner -
Mind Body Food Institute
VCE High School Diploma -
Scoresby Secondary College